The Managed Storage Service can be used with Windows, Linux and UNIX operating systems; and with VMware and MS Hyper V server virtualisation environments. It offers three storage options that you can mix and match to get the right balance of cost and performance for your applications:
- Shared storage delivered from shared disks in a multi-tenant storage array, with a choice of pre-defined disk configurations
- Shared storage delivered from dedicated disks in a multi-tenant storage array, with a choice of pre-defined disk configurations and the possibility of disks configured to your special requirements
- Dedicated storage delivered from a dedicated storage array, configured to meet your requirements.
Dedicated storage
Dedicated storage is especially suitable if you need to comply with regulatory requirements to store specific types of data on dedicated disks. It also offers extra capabilities such as point-in-time copy and a replication option for remote mirroring.
Connectivity
Connectivity to your storage array is provided via a Fibre Channel (FC) storage area network (SAN) or using secure network attached storage (NAS).
Service implementation
We install and configure the storage disks in one of our data centres and provide connectivity up to a defined demarcation point. Security features built into the service design prevent third-party access to your data.
Service management and support
We monitor your managed storage service 24x7. We also take responsibility for incident management, problem management, configuration management and capacity management. We work within an ITIL framework to ensure consistent processes and industry best practice.