Benefits
You'll be open for business in key European cities without the need for costly premises
You only need to set up one IN Geo number
That saves you the trouble of creating a range of, for instance, Freephone numbers in different countries
Customers call a local number, get charged at the standard or local rate, and are routed to your people wherever they happen to be
We offer a simple tariff structure so that you can market your products and services in different countries profitably
Key features
It's easy to set up, manage and make the most of IN Geo numbers
Customers can also use their mobiles to call you
Calls are routed to wherever you want them to go so you can deal with them quickly and efficiently
You can even use the IN Geo number as a backup in case disaster strikes your network
You can use IN Geo for your remote workers as well as customers
COLT IN geo provides all the features and options that come with non-geographic numbers.
Call Analyser is a reporting and analysis tool that enables you to create reports that cover all your billed and rated traffic. It’s easy to generate user-friendly graphs that tell a simple story and can be presented as an Excel of PDF document to your colleagues or management.
We send you software that can be loaded onto any PC, and each month you can use it to get all the necessary data from our online portal.
Call Analyser enables you to make the most of the service you’ve bought from COLT.
Routing Manager
Take control of your routing plans
Define and change the way you route calls quickly, easily, and from any computer
Route calls intelligently: calls from one region can be answered by the nearest team,
or routed to another at peak times
It's completely flexible, enabling you to match your routing plans to staff levels, promotions
and peaks and troughs in demand
Avoid missing any calls routing calls directly to where you have capacity
You can do all that automatically, and based on times of day so you can schedule your ability
to answer call
In Reports
Know everything that's happening, when it's happening
COLT IN Reports gives you the data you need to analyse your incoming call traffic and
maximise the efficiency of the teams answering them
It's all accessed online via our web portal
Know which calls have been successful, which failed (and why), so you can use the
information to improve performance
Find out where your calls have come from, where they went, and analyse repeat callers, as
well carry out a CLI analysis
It's vital management information on demand
Chat live with an advisor now.
You can chat live to one of our advisors between 08:00 and 18:00.
Call us on 80 71 7171
Or request a call back and you can choose a time for us to call you.
Our call centre is open between 08:00 and 18:00.
Of course, you can email us at any time
