Our vision is our ultimate goal:
Trusted by all to be the leading information delivery platform
Our mission sets out how we will achieve our vision:
We make a real difference to our customers’ business, through:
Our values guide our behaviours and every day decisions, because we believe that doing things in the right way is as important as getting things done. We place our customers at the heart of everything we do. We’ve trained our people to make smart decisions and empowered them to move fast in implementing them. Above all we’ve developed a culture where, driven by ideas, performance and belief, we will go further to ensure the success of our customers.
Customer: We deliver an exceptional customer experience every time
Ownership: We take ownership of our actions and our company’s commitments
| || |
Teamwork: We put teamwork at the heart of our business, working with others to achieve success
We focus on the “we” rather than the “I”. We work with customers, colleagues and suppliers to deliver results. We trust each other, we are open and honest, we say what we really mean in a constructive way and we build relationships that last. We are proud of our diversity and respect each other’s cultural differences. Together we get things done.
Our brand sets us apart from our competitors. At the heart of our brand sits our ‘Driven’ personality. This represents faster connectivity and our responsiveness to customers’ needs. Being driven means going further in our commitment to customers, developing new ways of moving their business forward. Our driven personality is made up of three core attributes:
Bright – We’re an energetic and creative business that’s driven by ideas. We’re restless and passionate about finding innovative and Smarter solutions for our customers.
Accelerating – We’re ambitious and driven by performance. We constantly strive to move our business forward by focusing on delivering ever faster and more dynamic solutions.
True – Driven by our beliefs and values, we’re true to our customers. We’re authentic, trustworthy and confident of our ability, and are willing to go further for our customers.