If your organisation has a large number of sites across Europe, as well as country-specific service variations and multiple suppliers, it’s probably hard to imagine being able to control spending and sustain user satisfaction levels with ease. But that’s exactly what Colt Corporate Voice allows you to do.
Our integrated voice telephony package delivers economies of scale and provides you with the convenience of having a single pan-European service provider for all your offices. Essentially, this means that our relationship is covered by just one contract and Service Level Agreement, plus a single pricing proposal based on your aggregate spend. So, thanks to Colt’s ‘one-stop-shop’ solution, you save on your call costs with our truly competitive rates, reduce your administrative overheads by consolidating contracts and vendor management across Europe, and enjoy annual service availability of 99.95% via our fibre-optic network (47 metropolitan area networks across 28 countries). In short, Colt Corporate Voice not only relieves your budgetary pressures but also simplifies your pan-European operations.
Colt Corporate Voice also offers different network access options for your sites, according to their traffic profiles. We can connect your medium-sized and smaller sites indirectly to the Colt network (through your existing third-party provider), while your larger locations and those with more call traffic (including contact centres) can be connected directly. This direct option allows you to port your existing geographic numbers to Colt and avoid the cost of multiple number changes.
What’s more, you can relax in the knowledge that there’s free 24/7 support and the option of Voice Line Disaster Recovery available too. Easy to set up and invoke, VLDR delivers continuity of business by diverting your calls if there’s a network failure, flood, fire or other emergency.
In addition, because Colt is committed to always using the most effective technologies, we can also help you future-proof your voice services.