Without any additional investment, number changes, or disruption to calls, Colt Voice Connect allows you to benefit from high quality - yet competitively-priced - telephony services across Europe from a single calls provider. Quick and easy to implement, Voice Connect delivers top-grade connectivity across 22 countries thanks to Colt’s fully redundant and resilient pan-European optical fibre network that boasts an annual service availability of 99.95%.
Colt Voice Connect also includes centralised call management, analysis and support facilities. Call Analyser is our easy-to-use integrated management reporting and analysis tool that works across all your sites, while we take care of your on-going support needs by giving you access to local helpdesks and by monitoring our services all day, every day.
And with Colt’s uniform pan-European SLA in place, you’re sure to enjoy superior service delivery at all times as well as the simplified administration and management of your outbound calls. Colt Voice Connect also allows you to choose the type of access that best suits your organisation. Whether that means carrier pre-selection (CPS) or carrier selection (call-by-call), all of your calls are carried and terminated at the highest possible quality.
If you’re in the UK and have BT lines, you can arrange for Colt to manage your existing lines as well as your calls, further simplifying your call administration. For the rest of Europe, Colt Voice Connect is a calls-only service.