Our Cookies Policy

Data Privacy Hub

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Introduction

This Cookie Policy applies to all websites offered by Colt Technology Services Group Limited and, where applicable, any of its EU-based affiliates (hereinafter "Colt", "we" or "us"), which refer to this Cookie Policy. As this Cookie Policy applies to all of our websites (unless otherwise expressly provided), they are collectively referred to as “Websites” throughout this Cookie Policy.

When you visit our Websites we may use cookies or similar technologies as described below. By clicking on "continue" or "I accept" on the cookie banner which is presented to you, you are agreeing to our use of cookies in accordance with this Cookie Policy and you acknowledge that we will use the underlying personal data processing as we have set out here

If you do not agree to our use of cookies in this way, you should click "decline". You are also able to change your cookie choices by clicking on the relevant button. Please note, however, that disabling cookies might affect your online experience and/or prevent you from taking full advantage of our Websites.

The Binding Corporate Rules ("BCRs") are the golden privacy certification approved by three European Data Protection Authorities as well as the European Data Protection Board which allows:

Frequently asked questions

Cookies active on https://www.colt.net

Cookie Provider

SalesWings

Cookie Purpose

SalesWings cookies are used to identify visitors on the website and determine their interaction with the site and their interests.

ID Expiry What is this used for? Category
[Random value between 1-1,000,000]-[Current time in ms] Indefinitely Used to distinguish users Measurement

Cookie Provider

Google Analytics

Cookie Purpose

Google Analytics registers a unique ID that is used to generate statistical data on how the visitor uses the website. This is used additionally by Google Analytics to throttle request rate. Google collects anonymous statistics on a user's visits to the site, such as number of visits, average time spent on website and what pages have been viewed. Please note: IP Anonymysation is enabled on our Google Analytics platform, meaning that IP information automatically collected by Google is neither available, visible or actionable for anyone at Colt.

ID Expiry What is this used for? Category
_ga 2 years Used to distinguish users Measurement
_gaid 2 years Used to distinguish users
_gat 1 minute Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_.
_utma 2 years from set/update Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.
_utmx 18 months Used to determine a user's inclusion in an experiment. Measurement & Page Optimisation
_utmxx 18 months Used to determine the expiry of experiments a user has been included in.
_gaexp Depends on the length of the experiment, but typically 90 days. Used to determine a user's inclusion in an experiment and the expiry of experiments a user has been included in.
_opt_utmc 24 hours NG_TRANLSATE_LANG_KEY

Cookie Provider

New Relic

Cookie Purpose

New Relic Cookies are used for performance monitoring only, for example to track page load times. No personally identifyable information is collected in this process. For more information, visit https://docs.newrelic.com/docs/browser/new-relic-browser/getting-started/introduction-new-relic-browser

ID Expiry What is this used for? Category
nr-data.net 24 hours Monitoring website technical performance Performance

Cookie Provider

LinkedIn

Cookie Purpose

LinkedIn cookies are used to track visitors to colt.net that are also members of LinkedIn, and that have come to our site via referral from LinkedIn. This allows us to understand those that are interested in our products and services amd make additional offers and promotions to those users.

ID Expiry What is this used for? Category
BizoID, bcookie, bscookie, UserMatch, History, lang, lidc Your browsing session Collecting source data on users that visit colt.net via LinkedIn. This data is collected and stored by LinkedIn Demographic Information & Advertising

Cookie Provider

Facebook

Cookie Purpose

Facebook cookies are used to track visitors to colt.net that are also members of Facebook, and that have come to our site via referral from Facebook. This allows us to understand those that are interested in our products and services amd make additional offers and promotions to those users.

ID Expiry What is this used for? Category
fr Your browsing session Collecting source data on users that visit colt.net via Facebook. This data is collected and stored by Facebook. Demographic Information & Advertising

Cookie Provider

HubSpot

Cookie Purpose

Cookies collected by HubSpot are collected when browsing colt.net. When information is collected via a form submission, these details are built into an individual profile. HubSpot cookies are then used to know who has visited specific pages and downloaded specific content. Based off of your interactions on the site, and after you have entered your information into our site, some behaviour related information may be used to send you related email based content. You have the ability to be unsubscribed from these at any point should you wish to be. No personally identifyable information is collected about you by HubSpot, barring the information you give to us through our forms. Your cookie information will additionally be stored so that you do not have to fill out the same information again through forms.

ID Expiry What is this used for? Category
hubspotutk 13 months This cookie is used to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when deduplicating contacts. Database Purposes
, _htsc 13 months The main cookie for tracking visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). Measurement
, _hssc, 30 minutes of inactivity This cookie keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. 
_hsscr, End of your browsing session Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session.
messagesUtk 13 months This cookie is used to recognize visitors who chat with you via the messages tool. If the visitor leaves your site before they're added as a contact, they will have this cookie associated with their browser. If you chat with a visitor who later returns to your site in the same cookied browser, the messages tool will load their conversation history.
__hs_opt_out 13 months This cookie is used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again. This cookie is set when you give visitors the choice to opt out of cookies. GDPR
__hs_do_not_track 13 months This cookie can be set to prevent the tracking code from sending any information to HubSpot. Setting this cookie is different from opting out of cookies, as it still allows anonymized information to be sent to HubSpot.
hs_ab_test End of session This cookie is used to consistently serve visitors the same version of an A/B test page they’ve seen before. Performance
id>_key Does not expire When visiting a password-protected page, this cookie is set so future visits to the page from the same browser do not require login again. The cookie name is unique for each password-protected page.   
hs-messages-is-open 30 minutes This cookie is used to determine and save whether the chat widget is open for future visits. It resets to re-close the widget after 30 minutes of inactivity.
hs-messages-hide-welcome-message 1 day This cookie is used to prevent the welcome message from appearing again for one day after it is dismissed.

Cookie Provider

App Dynamics

Cookie Purpose

This cookie is used for technical monitoring and is not used for any analytical or marketing purposes.

ID Expiry What is this used for? Category
adrum Your browsing session Performance measurement Technical performance

Cookie Provider

Colt On Demand

Cookie Purpose

This cookie is used to display the Colt On Demand portal in the correct user language

ID Expiry What is this used for? Category
NG_TRANLSATE_LANG_KEY Your browsing session Language measurement Essential

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