Porting Information

HomePorting Information

To help keep things consistent when your switching to our services, number portability is available for both retail and wholesale services. If you wish to keep your existing numbers when using our Voice, VoIP or IN Services, you must follow the instructions listed below to bring these numbers over to the Colt network.

On this page, you will find all the information you need to do this, alongside country-specific information and other helpful resources.

 

Recent Updates (01/02/2023):

Porting Contact Escalation Matrix Update

The Colt porting escalation matrix has been updated. Please refer to the latest version to ensure you are using the right contact for your porting queries.

Resources

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Colt Porting Desk Contact Escalation Matrix
23.84 kB.xlsxDownload
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Country Porting Coverage
395.39 kB.pptxDownload
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Porting Matrix
112.10 kB.xlsxDownload

Please find country-specific process slides, porting forms (e.g. LOAs) and guidance documents in the folders below:

13 Colt Countries

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Austria
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Belgium
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Denmark
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France
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Germany
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Ireland
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Italy
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Netherlands
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Portugal
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Spain
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Sweden
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Switzerland
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United Kingdom
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Global SIP Countries

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Australia
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Canada
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Czech Republic
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Finland
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Hong Kong
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Hungary
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Japan
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Luxembourg
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Norway
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Poland
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Romania
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Singapore
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Slovakia
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South Korea
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USA
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Global IN Countries

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Canada
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Czech Republic
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Finland
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Hong Kong
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Japan
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Luxembourg
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Norway
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Poland
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Romania
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USA
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