Christophe Dos Santos

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How AI can increase customer engagement

August 9, 2021

How often have you felt new customers were better treated than you? Or how many times have you threatened to…

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How a cloud contact centre enables your business to aim higher

January 19, 2021

Contact centres play a critical role in an organisations customer engagement strategy. Despite the rapid change in agents physical location…

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Christophe Dos Santos