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Five key questions about service

Service used to be something you expected in a café or shop. Now the technology industry has taken ‘service’ to heart, using the term to wrap-up a new approach to how they deliver their products and expertise. But what about good old-fashioned ‘customer service’? Your IT provider no doubt claims to provide a certain level…

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Meet George

With Colt Ceano you gain access to a suite of ICT services. Discover how easy these are to use and see how simple your remote working, communication and collaboration could be. In order to demonstrate this, we’d like to introduce you to George. George is part of a mobile sales team and likes to work…

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Your web traffic – how to get started with Big Data

Six months ago Neelie Kroes, the commissioner responsible for the Digital Agenda in Europe, declared that Europe had entered the ‘era of Big Data’. There was a great deal of hype around Big Data, with some declaring it to be Europe’s ‘new oil’. Big Data is essentially the use of large data sets to generate…

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Are you thinking the right way about using mobile and cloud?

According to a recent article, the integration of cloud-based IT and mobile, could allow SMEs to expand their global reach. The danger is that a business might rush into spending money on an IT approach that doesn’t do the job it should. The opportunity is a big one. Given that many SMEs now sell their…

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Colt provides integral connections for new King’s Cross Business Park

I’m delighted to say that Colt has successfully provided new connections for two customers residing on the new King’s Cross Business Park development in London. This is important for several reasons. First of all Colt was one of the first suppliers allowed on site to start integrating equipment for our customers and secondly the installation…

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Are you ready for Cyber Security month?

ENISA: the European Union Agency for Network and Information Security is making October all about Cyber Security. Across twenty five countries and over a number of events, talks and other content, ENISA hopes to increase the awareness of Cyber Security for Europe’s businesses. It’s a laudable programme from ENISA. Online protection is something that every…

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Find your files faster!

The amount of data held by businesses keeps growing and growing. With companies having stored years’ worth of computer-based data, SMEs are looking at more dynamic ways to store information. The Cloud is the place to start, taking away the need for onsite servers and giving scalable hosting for data. In many ways though this…

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Collaboration tools – 5 questions you should ask

Teamwork is a vital part of any business. Making sure all employees can quickly and easily work together on projects is crucial for keeping your business moving. Given that there is now a growing focus on remote working and mobile usage it is likely that you’ll be looking at using a collaboration tool to help…

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3 ways compliance is costing your business

In July 2013, the Department of Business Innovation and Skills in the UK launched the Security Breaches Survey which revealed that 87% of SMEs had a data breach in the last year. These results are a clear message that smaller businesses need to be more careful about the data they hold. If you fail to…

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Is your server management a nightmare?

The increased complexity of IT solutions over the last twenty years has seen server management become a headache many businesses could do without. Trying to manage a large box filled with applications and data, that is supposed to make your business run smoother, is both time-consuming and expensive. According to a survey from 2009, 58%…

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VDI enables smarter desktops for SMEs

According to recent research, small businesses who “fail to embrace the latest technology” could collectively lose out on billions in missed sales opportunities, and development prospects. With the popularity of BYOD (bring your own device) growing amongst employees and those who work at home, we are also starting to see an increase in the use…

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