Networking
Service level agreements in a SME setting
Service Level Agreements are by no means a new concept. Rather the importance of them has increased through the increased outsourcing of IT services and this is especially true in the SME sector where budgets remain tight. At Colt we know that quality of service will be key no matter what the size of the…
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As the need to drive down costs within business gets ever greater, many organisations of all sizes are considering their spend on IT. One of the greater costs associated with IT is the need to rely on an internally maintained server, to run business critical apps or to store data. Given the improvements in connectivity,…
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