London, 08 October 2015 – Colt has announced that its Cloud Unified Communications (UC) service is now available across Europe. Businesses can benefit from cloud-based voice, communication and collaboration services, backed up with an end-to-end service level agreement (SLA), for an all-inclusive flat monthly fee.
Employees can securely and safely navigate easily between messaging, voice, conferencing and sharing tools. Applications can be accessed from mobile or desktop device, supporting the growing demand for mobile working and BYOD in the workplace.
Colt’s Cloud UC offering is a suite of managed, cloud-based, communication and collaboration services. Businesses benefit from guaranteed high availability and rapid provisioning via a self-service portal, making the service easy to manage and scale in line with business requirements. The pricing model provides the business with cost control and a level of transparency previously unavailable.
Richard Oosterom, EVP Voice Services at Colt, says “For CIOs, a major barrier to UC adoption has been the lack of understanding of the business benefits, making it hard to argue the case for replacing expensive PBX and telephony equipment. The difficulty of then integrating collaboration tools with existing systems, and employing a team with the wide-ranging skills to maintain the services, has delayed the uptake of UC further. Colt’s closely integrated voice and data network services removes those barriers and means that businesses can benefit from the digital transformation potential of UC, while still reducing both capex and opex costs.”
Richard Oosterom concludes: “Driven by internal pressures to keep costs low and respond faster, businesses are moving away from do-it-yourself models and demanding flexible, reliable services from providers who truly understand their business needs. Our Cloud UC service delivers instant cost savings and also provides a guaranteed user experience across Europe with local language, in country expertise where our customers need it. This means that the business can concentrate on providing services to its customers rather than managing IT.”
About Colt’s Cloud UC service
Colt’s complete suite of communication and collaboration applications are integrated with its highly-resilient, wholly-owned, voice and data network to deliver a seamless, consistent, end-to-end Unified Communications service. It delivers IP-PBX, SIP Trunking, unified communication and collaboration services for local and multi-country businesses.
Colt Cloud UC comprises IP PBX and Unified Communications provided to customers as a service:
IP PBX provides telephony capabilities such as extension dialling, call waiting, call forwarding, CLIP/CLIR, and voicemail. Unified Communications enables collaboration by chatting, exchanging presence information, conferencing, placing desk-to-desk video calls, and sharing the desktop with multiple users, all through a single device agnostic interface.
Colt provides network, voice, and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Customers include 18 of the top 25 bank and diversified financial groups and 19 out of the top 25 companies in both global media and telecoms industries (Forbes 2000 list, 2014). In addition, Colt works with over 50 exchange venues and 13 European central banks.
Colt operates across Europe, Asia and North America with connections into over 200 cities globally. It recently completed the acquisition of KVH – which now operates under the Colt brand – an integrated data centre and communications services business, with headquarters in Tokyo and operations in Hong Kong, Seoul and Singapore.