Faxonline – Faxing around the World

Faxonline offers its 10,000+ customers virtual fax machines with local area codes. The Austrian company’s success was made possible by Colt Voice Line.

You used to hear ringing and whistling in many offices. The electronic sounds were produced by fax machines communicating with each other. They were everywhere, printing contracts, invoices or offers. Today, these sounds have almost disappeared, but fax machines still exist. They just evolved. Today, Fax2Mail and Mail2Fax solutions enable enterprises to receive and send faxes via computers. Austrian company Faxonline is focusing exclusively on this market.

Michael Mayer had been working in IT for several years before he turned entrepreneur. His big idea came to him when he had to go to the post office to send a fax. He set to work and in 2002, he founded Faxonline in Vienna.

AAA and Colt won Mayer over with Colt Voice Line. Colt Voice Line provides a direct, dedicated phone link from the customer’s PBX to Colt’s network. Customers can use this link to make and receive voice and data calls. The service is available in countries across Europe, with a choice of connectivity options and a broad range of features. Customers using Colt Voice Line from more than one European country immediately benefit from efficiencies due to competitive pricing and reduced administration effort.

Faxonline now has over 10,000 active customers, who are supported by six employees. Some of these customers are also resellers, such as mobile communications companies. They can’t transmit faxes via their own networks, so they use Colt’s services provided by Faxonline. “The technology works flawlessly,” says Mayer. “We have no technical problems to deal with, so we can focus exclusively on account management and on growing our business.”

Thanks to the worldwide expansion of Colt Voice Line, our market grew overnight. We now have more customers abroad than in Austria.Michael Mayer, CEO, Faxonline

Download the full case study

What's your goal today?

1. Are you on the Colt IQ network?

Our network connects over 31,000 buildings worldwide powering companies such as Hitachi, Atos, Forbes, Arthur D Little, Brussels Airlines and thousands of others. Find out if you're Colt connected now.

2. Learn about digital infrastructure

We've written thousands of guides and white papers, regularly publish content on our blog and host regular events on everything from enterprise network connectivity, to cloud, digital transformation and the hybrid workforce.

3. Join our team

To learn more about joining our team of over 5000 people around the world, and to browse our current open roles visit https://careers.colt.net/.