Gartner Symposium

ITxpo 2020

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Connectivity for the future

This year saw the world change. Overnight businesses needed to shift their workforces to being remote, societies stopped, and we saw the critical role connectivity played in facilitating this rapid change.

These past months cemented the fact that enterprises need a network built for change, also one that is secure and flexible. The Colt IQ Network is a 100Gbps optimised intelligent network connecting to over 29,000 buildings and more than 900 data centres around the world.

Delivering for customers also became critical, and with most interactions moving online – thinking about Customer Experience (CX) has never been more important.

Join us at the Gartner Symposium as we unpack the importance of networks and CX, looking at the role the digital landscape now plays in keeping the world running.

By using the form on the right, you can secure a date and time to talk to us that suits your schedule.

Date

09-12 November, 2020

Time

All day

Location

Virtual via Gartner

SPS session:

Colt and ATOS: Transforming Customer Experience in a Digital-Era

Tuesday 10 November 11:30 AM GMT

Customer Experience (CX) sits at the heart of the digital landscape, and this year CX has never been more important. However, not everyone is getting CX right. So, how can CX be improved in a remote working environment? Join Colt and Atos to talk through the changes we’ve seen, where you need to focus your digital transformation to enhance CX and why Contact Centre as a Service is going to play a critical role in the modern workplace.

Preparing for tomorrow’s connected world

The world of connectivity has transformed in the last 10 years. Now we stand at the beginning of a new decade. Network operators and the enterprise customers that rely on their services are turning their thoughts to what will happen to the network over the next decade.

We offer a vision of what will drive the next wave of network evolution, including:

  • The challenges for CIOs and network managers to address if their network is fit for purpose for the next decade
  • The wider trends that will define what type of connectivity is needed for digital transformation
  • The steps that need to be taken now, in order to prepare for what comes next

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On Demand

Colt’s On Demand services offer a portal-based, real-time, self-provisioning and flexible experience. Our customers can experience a secure and reliable private network connectivity to sites including offices (Ethernet On Demand), public cloud (Dedicated Cloud Access On Demand), the public internet (IP Access On Demand) and data centres (DC Net On Demand). On Demand is built on direct fibre access to over 800 data centres and 27,500 enterprise buildings in Europe, APAC and North America. On Demand API’s allow customers to place new orders, flex bandwidth and request pricing all in real-time.

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Cloud

Colt’s Cloud connectivity offering brings innovative solutions to the market with Colt Dedicated Cloud Access (DCA) On Demand, SD WAN and Cloud Prioritisation. Colt’s DCA On Demand provides customers direct fibre access and delivery to over 800 data centres and 27,500 enterprise buildings through a real-time portal. Colt has expanded its cloud offerings through our SD WAN and Cloud Prioritisation solutions. Customers can choose from a range of cloud providers, including Amazon Web Services, Microsoft Azure, Google Cloud Interconnect, Oracle Cloud Infrastructure and IBM Direct Link.