The future of customer experience
This blog post forms part of our new content series: ‘Digital Infrastructure Insights: Elevating the customer experience‘. For more informative and timely content like this, simply follow the link. As technology advances, how businesses interact with their customers is changing rapidly. The future of customer experience (CX) is an exciting one, shaped by developments in…
Read MoreThe new customer: embracing digitalisation
This blog post forms part of our new content series: ‘Digital Infrastructure Insights: Elevating the customer experience‘. For more informative and timely content like this, simply follow the link. With customers in the B2C and B2B worlds increasingly opting to shop online or on less traditional platforms, businesses need to adapt to stay competitive. One…
Read MoreCreating tomorrow’s networks in the age of SASE
Networks are the cornerstone of any company’s operations and must be trusted by all employees, especially by IT managers and senior management. Everyone in the company must be able to rely on them in their daily work. Today, more than ever, everything runs through networks. However, the accelerated digital transformation due to the COVID-19 of…
Read MoreWhat are the technology trends shaping businesses today?
Following two years buffeted by supply chain disruption, energy price surges and economic pressures, 2023 is likely to continue to be defined by change. It is true that innovation can help telecommunications providers reduce operational costs, reinvent customer experiences and open doors to new business opportunities. Many enterprises are already leveraging Artificial Intelligence (AI) to…
Read MoreThe power of automation by design
The digital infrastructure has already changed how people live, work, and communicate. But the same digital universe that have the potential to help billions of people live happier, healthier, and more productive lives are also creating new challenges for businesses and organisations around the world. Digital infrastructure is the foundation on which businesses operate in…
Read MoreArtificial intelligence (AI), a game changer of network services
Today and tomorrow AI is and will change how enterprises manage they network services, but they will have to overcome various challenges to derive value from this powerful and rapidly evolving technology. The usage of artificial intelligence in the enterprise is profoundly changing the way businesses work. The range of AI use cases in the…
Read MoreColt expands cloud voice services with Genesys, Twilio and Zoom
New Voice integration capabilities with Genesys, Twilio and Zoom are part of expansion to Colt Intelligent Communication services, delivering a perfect fit for the agile workplace London, UK 26th June 2023– Colt Technology Services (Colt) the digital infrastructure company, today announced the expansion of its Colt Intelligent Communication services (CIC) portfolio to meet growing demand…
Read MoreColt releases new sustainability report
Net Zero targets approved by the Science-based Targets Initiative London, UK 21 June 2023– Colt Technology Services, the digital infrastructure company, today published its second Sustainability report. The report highlights progress for Colt Group – comprising Colt Technology Services and Colt Data Centre Services – in areas of Environmental, Social and Governance (ESG) against ambitious…
Read MoreColt successfully completes the deployment of fibre network infrastructure along the Channel Tunnel, seamlessly connecting London and Paris
The new fibre-optic cable deployed along the Tunnel provides access to the highest number of data centres fibre-connected between the UK and mainland Europe London, UK – Paris, France 8th June 2023– Colt Technology Services (Colt), the digital infrastructure company, today announced the successful completion of the deployment of a new dark fibre (G.652D/G.657) cable…
Read MoreUnderstanding the challenges of building digital infrastructure
This blog post forms part of our new content series: ‘Digital Infrastructure Insights: Elevating the customer experience‘. For more informative and timely content like this, simply follow the link. The adoption of intelligent digital infrastructure is critical for companies to excel and meet customer expectations. From cloud computing to data analytics, technology has reshaped the…
Read MoreColt announces strategic expansion to US infrastructure
NJFX data centre and new subsea Cable Landing Station expand Colt’s transatlantic capabilities and offer businesses greater choice and flexibility London, UK 30 May 2023– Colt Technology Services (Colt), the digital infrastructure company, today announced the expansion of its US capabilities with the connection of a new data centre and subsea Cable Landing Station (CLS),…
Read MoreMulticast market data distribution in the cloud is here – what’s next?
Capital market companies are no strangers to the cloud. Within their industry, they have been amongst the most enthusiastic adopters of this technology, although adoption has been curbed by one major challenge – multicast market data distribution in the cloud. In collaboration with AWS, we have developed a solution based on leading-edge technology that allows…
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