HomeCase StudiesLouvre Hotels

Louvre Hotels

Colt services keep leading European hotel group connected to its customers and its business-critical system.

Louvre Hotels Group are the second-largest hotel group in Europe, with 920 hotels across Europe ranging from luxury to budget brands. They enlisted Colt’s managed networking services to ensure efficient, always-on access to business-critical systems and also provide guests with innovative booking and check-in services.

Louvre were looking for services which would help make guests’ lives easier and Colt’s managed networking capabilities support innovations like e-check-in and e-checkout apps, virtual room keys and other developments linked to smart mobile devices.

Colt provided a fully managed Ethernet network that gives the group’s French hotels access to its centralised property management system(PMS), hosted in the group’s data centre. The PMS handles all aspects of each hotel’s operations from the moment a booking is made via any channel, through to when a guest pays their bill and checks out.

Colt also provides the Louvre Hotels Group with outbound and inbound voice services. The costs of national and international outbound calls, including those made by guests using the phones in their rooms, are over 30% lower compared with the group’s previous telephony supplier.

Colt has been a real partner throughout the years we’ve been working together, always ensuring that its services have kept pace with growth in our business. The people I deal with directly at Colt understand my needs. We have a smooth, efficient working relationship- Thierry Guiraudios, SVP of IT for the Louvre Hotels Group
JA-Images-07
COMPANY NAME
INDUSTRY
CHALLENGE
COLT SOLUTION

Related content

The telecoms trends of 2024: Embracing agility, innovation, and security

, ,

By Roxana Dobrota, Country Manager of Colt Technology Services in Germany This blog was updated on 22 February 2024. The telecoms industry is constantly evolving, shaped by the changing needs of businesses, consumers, and technology. The trends that emerge in 2024 will undoubtedly bear the imprint of the challenges and demands that shaped the industry…

Two people look at a smart phone, sat in a car

Anticipating needs: Inter-company network makes recommendations on transgender and non-binary inclusion

,

By Colt’s Rachel Collins, Head of Diversity, Equity & Inclusion and Nikolaos Koutrakis, VP Reward   This blog was updated on 22 February 2024: I’m pleased to share that we have now published three bite-sized guides to help colleagues, managers and human resource teams support transgender employees. Each short guide offers useful information on how…

Robots and Virtual Receptionists: how Private 5G is delivering the hyperconnected coworking space of the future

, ,

Construction of the self-styled ‘beacon of change’ that is NEOM and The Line – the connected, smart and sustainable utopian ‘megacity’ – is accelerating in Saudi Arabia, promising a clean, hyperconnected environment incorporating AI, IoT and automated transportation in a reimagined work and living space. While it divides opinion, there’s no doubt the ambitious project…

Colt House, Colt's central office in London

Colt bolsters data security with ISO standard

Colt has added the ISO 27701 to its certification portfolio, strengthening our commitment to data protection and security. ISO 27701 acts as recognition of the maturity of a privacy and security framework, demonstrating our commitment to financial risk aversion, and gives customers peace of mind that Colt is complying with the strictest security protocol available.