Intelligence in our network: utilising AI to improve customer experience
When it comes to digital infrastructure, adopting ‘intelligence’ into a network can mean lots of different things. In our latest Digital Infrastructure Report, we asked 750 IT decision-makers what intelligence means to them, discovering that no one defining, ‘silver bullet’ feature results in intelligence outright. Instead, we found that true end-to-end intelligence is made up…
Read MoreWhat AI might mean for your integrated comms set up
Microsoft Teams sits at the core of Colt’s Intelligent Communications Cloud Voice solution and, I’m sure like most people in the tech industry, conversations over the last few weeks have often come back to the topic of AI and its impact on a business and its network. My first idea was to simply ask ChatGPT…
Read MoreColt retains high ranking in GlobalData’s Business Services report
We are pleased to announce that Colt has maintained its high ranking in GlobalData’s latest Business Services Europe report. Published at the end of December, the report reveals how Colt has not only maintained its ‘Very Strong’ overall rating from 2021 but has also improved its score in the Go-to-Market’ section. In the revised assessment…
Read MoreCloud migration and the legacy of COVID
Don’t get stuck in the slow lane as adopters race ahead As a follow-up to our Cloud Research Report 2022, we wanted to explore some of its nuances and implications in more detail. In this blog, we consider the impact of the recent pandemic on cloud migration and ask if there is a resulting split…
Read MoreColt Intelligent Communications for Azbil Telstar
Xavi Bel, Head of Infrastructure and Security at Azbil Telstar, explains how this solution has allowed the company to adapt to working from home. Users enjoy the same features they previously had working in person in the office, while the service is easier to manage for the company and costs can also be controlled. “Colt…
Read MoreColt delivers fully cloud-based telephony solution for customers in Japan
Customers in Japan now have access to a fully cloud-based unified communication solution, with Colt Technology Services’ announcement that it now offers Colt Intelligent Communications (CIC) with Cloud Session Border Controller (SBC) in Japan.
Read MoreHow to become the modern CIO through the power of partnerships
Learn how to prepare your business for the hybrid workforce and implement a successful digital transformation strategy.
Read MoreUncover the CIO Mindset
Learn how to prepare your business for the hybrid workforce and implement a successful digital transformation strategy.
Read MoreHow the right tools and apps can help businesses fight back against the ‘great resignation’
Over the last two years we’ve all found a new sense of respect for the connections to our peers, suppliers and customers. It’s taught us that being prepared for the unexpected should come top of any business plan and those who thrived were the fittest and most prepared in the digital world. The world will…
Read MoreReliable voice and video communications for Novencia
Colt and Colt partner Drax integrated a Microsoft-certified session border controller (SBC) with Novencia’s existing Colt IP Access and SIP Trunking services to provide connectivity for MS Teams video and voice calls
Read MoreBuilding your tech foundation for the future
Learn how to prepare your business for the hybrid workforce and implement a successful digital transformation strategy.
Read MoreRGP Europe: global consulting firm that offers business services in finance and accounting
RGP Europe, a global consulting firm that offers business services in finance and accounting, transitions to hybrid working through Cloud SBC and enables Microsoft Teams for inbound and outbound calls on their fixed company numbers, regardless of their location.
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