Intelligence in our network: utilising AI to improve customer experience

High angle shot of a young businesswoman using a laptop during a late night in a modern office

When it comes to digital infrastructure, adopting ‘intelligence’ into a network can mean lots of different things. In our latest Digital Infrastructure Report, we asked 750 IT decision-makers what intelligence means to them, discovering that no one defining, ‘silver bullet’ feature results in intelligence outright. Instead, we found that true end-to-end intelligence is made up…

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What AI might mean for your integrated comms set up

Microsoft Teams sits at the core of Colt’s Intelligent Communications Cloud Voice solution and, I’m sure like most people in the tech industry, conversations over the last few weeks have often come back to the topic of AI and its impact on a business and its network. My first idea was to simply ask ChatGPT…

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Colt retains high ranking in GlobalData’s Business Services report

We are pleased to announce that Colt has maintained its high ranking in GlobalData’s latest Business Services Europe report. Published at the end of December, the report reveals how Colt has not only maintained its ‘Very Strong’ overall rating from 2021 but has also improved its score in the Go-to-Market’ section. In the revised assessment…

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Cloud migration and the legacy of COVID

Don’t get stuck in the slow lane as adopters race ahead As a follow-up to our Cloud Research Report 2022, we wanted to explore some of its nuances and implications in more detail. In this blog, we consider the impact of the recent pandemic on cloud migration and ask if there is a resulting split…

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Colt Intelligent Communications for Azbil Telstar

Xavi Bel, Head of Infrastructure and Security at Azbil Telstar, explains how this solution has allowed the company to adapt to working from home. Users enjoy the same features they previously had working in person in the office, while the service is easier to manage for the company and costs can also be controlled. “Colt…

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