RGP Europe: global consulting firm that offers business services in finance and accounting
RGP Europe, a global consulting firm that offers business services in finance and accounting, transitions to hybrid working through Cloud SBC and enables Microsoft Teams for inbound and outbound calls on their fixed company numbers, regardless of their location.
Read MoreThe future of work is here and it’s hybrid
Learn how to prepare your business for the hybrid workforce and implement a successful digital transformation strategy.
Read MoreLeading provider of medical devices in the global healthcare sector
Leading provider of medical devices in the global healthcare sector chooses Colt´s cloud-first strategy to reduce TCO of their IT, increased employee productivity, optimised application performance and delivered improved flexibility and security
Read MoreColt launches a cloud-based telephony solution for Microsoft Teams
Colt’s Direct Routing as a Service solution helps enterprises rapidly enable PSTN calling in Teams to transform their communications London, UK, 12th January 2021 – Colt Technology Services has today announced the launch of Cloud Session Border Controller (SBC), a cloud-based voice solution which provides Direct Routing as a Service to rapidly enable PSTN calling…
Read MoreCosco Shipping Lines (Belgium)
Colt helped partner Quendra transform the communications of their client Cosco Belgium (an agent for China’s Cosco Shipping Lines), by integrating Microsoft Teams with SIP Trunking, IP Access and Cloud SBC.
Read MoreCloud SBC
Cloud SBC – Direct Routing as a Service Intelligent Communications Give your Teams a Voice Colt continues to drive the market forward with the recent launch of our Cloud SBC capability. Colt Cloud SBC provides a rapid full cloud solution for Direct Routing, avoiding any on-premise equipment and provisioning remotely within days. Through our Cloud…
Read MoreAnalysys Mason recognises Colt for Unified Communications
Colt has been profiled in the Analysys Mason report; ‘Operator approaches to unified communications (UC): ten case studies’. This is a fantastic recognition of our portfolio and Colt Intelligent Communications solution, with the report emphasising our high-quality enterprise voice connectivity, customer care and professional services. Analysys Mason has previously written on UC service drivers and…
Read MoreWhy your organisation needs to migrate to Microsoft Teams
From November 2019 to May 2020, the number of daily Microsoft Teams users has increased from 20 million to 75 million. But why has this massive increase in Teams adoption happened? The impact of the current global situation has played a large part in this. Organisations have had to enable their employees to work from…
Read MoreA guide to migrating from Skype For Business to Microsoft Teams
Microsoft Teams has the potential to significantly improve productivity, but the migration needs to be managed carefully.
Read MoreHow to cope with the growing requirement to enable working from home
Enabling flexible working brings benefits to employees and employers. As an employer, you can expect your productivity and collaboration to improve, with employees no longer limited by location thanks to integrated collaboration tools. While employees become happier as they can avoid potentially long commutes and have more flexibility in their day. It has also been a way to attract…
Read MoreColt Intelligent Communications
Colt Intelligent Communications Unified Communications powered by Microsoft Office 365 Give your Teams a Voice Colt Intelligent Communications brings together the power of Microsoft’s cloud productivity applications with enterprise communication tools, to offer a quad play integrated solution to Enterprises that includes: To provide you with the best customer experience, Colt delivers end-to-end support, offering…
Read MoreTo deliver the best customer experience, we all need to become call centre agents
Customer experience is fast becoming a differentiator for many businesses, at Colt for example our vision is to be the most customer oriented business in our industry and it’s something we’re working hard towards. Key to this is how customers interact with us and their impression of the people tasked with responding to and dealing…
Read More