Purchasing with foresight

German-based shopping solutions specialists Wanzl wanted to make its digital infrastructure as efficient as its products, solving current requirements as well as preparing for the future. The business world is changing rapidly, as Wanzl’s company history shows. Originally starting with wire shopping trolleys, the product portfolio of the family-owned company based in Leipheim has developed…

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Accessibility is the best medicine

Hippocrates, regarded as the father of medicine, knew that effective medical care was based on comprehensive knowledge and sound training. Nowadays, digitalisation has greatly increased the possibilities of creating modern, interactive learning formats for prospective doctors in line with the latest research. Thieme Group is committed to enabling accessible medicine and healthier lifestyles. The digital…

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Intelligence in our network: utilising AI to improve customer experience

High angle shot of a young businesswoman using a laptop during a late night in a modern office

When it comes to digital infrastructure, adopting ‘intelligence’ into a network can mean lots of different things. In our latest Digital Infrastructure Report, we asked 750 IT decision-makers what intelligence means to them, discovering that no one defining, ‘silver bullet’ feature results in intelligence outright. Instead, we found that true end-to-end intelligence is made up…

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Colt completes $1.8bn acquisition of Lumen EMEA

Home ❯ Communications Colt completes $1.8bn acquisition of Lumen EMEA The transaction has successfully closed, marking new era for Colt and optimism for telecoms industry London, November 2nd 2023  Colt Technology Services (Colt), the digital infrastructure company, today announced it has completed the acquisition of Lumen EMEA for $1.8bn. The closure of the transaction is…

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Preparing for the modern workplace: Insights from experts

outside shot of a trendy office

Olivia McDonald, Cloud Voice Product Operations Lead at Colt, hosted a webinar discussing the modern workplace and the role of cloud voice in shaping the future of work. Olivia was joined by Oliver Lifely, Partner Account Manager at Luware; Andy Macdonald, UK & Ireland Country Manager at Audiocodes; and from Colt, Tim Cook, Director Sales…

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Unleashing possibility at the Gartner IT Symposium 2023

A sprawling cityscape at dusk

By Mirko Voltolini, Vice President of Strategy & Innovation   The Gartner IT Symposium is one of Europe’s biggest gatherings of CIOs and IT executives, and I have the pleasure of joining the team representing Colt at this year’s event. The event boasts thousands of attendees who come together to discuss the future of technology…

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Shaping the future of connectivity and sustainability with Colt’s Innovation Team

A laptop records data from a machine with sensors attached to it

In a world where innovation and adaptation are essential for businesses to thrive, Colt’s Innovation Team is at the forefront of creating ground-breaking solutions. Set up to address the complex challenges customers face, Colt’s team of cross-domain specialists are dedicated to inventing new products and business models that drive sustainable growth for Colt, its partners…

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Are you looking to expand your cloud voice solutions in Europe?

A worm's eye view of the London cityscape

Peppi Hickling, Product Manager at Colt As the global Voice over IP market continues to grow year on year, there are excellent opportunities to offer phone numbers with full PSTN compliance as part of your CPaaS or CCaaS platforms across your footprint. You can do this with Colt’s recently expanded Wholesale SIP Trunking service, which…

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What is CCaaS?

A Colt-branded electric car, in front of a Colt data centre

Contact Center as a Service (CCaaS) is a cloud-based software that gives businesses access to the provider’s contact center solution through a scalable, pay-as-you-go pricing model where specific features are available on an as-needed, a la carte basis. CCaaS technology (also called hosted contact center software) is entirely hosted and maintained by the provider —…

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