Novencia
Colt and Colt partner Drax integrated a Microsoft-certified session border controller (SBC) with Novencia’s existing Colt IP Access and SIP Trunking services to provide connectivity for MS Teams video and voice calls
Read MoreHow AI can increase customer engagement
How often have you felt new customers were better treated than you? Or how many times have you threatened to leave a company delivering a poor service, only to be contacted by customer care promising to fix the issue and offering better prices? These examples illustrate how much energy companies put into new customer and…
Read MoreIm group (lastminute.com, Volagratis, Rumbo, Weg.de, Bravofly, Jetcost e Hotelscan)
For a geographically distributed company, whose core business is based on electronic purchases and effective customer service, the availability of a reliable and efficient telco infrastructure is the main mission-critical success factor. This is why lm group, one of the world’s leading online travel companies, chose Colt as its main operator to optimise its phone…
Read MoreRGP Europe: global consulting firm that offers business services in finance and accounting
RGP Europe, a global consulting firm that offers business services in finance and accounting, transitions to hybrid working through Cloud SBC and enables Microsoft Teams for inbound and outbound calls on their fixed company numbers, regardless of their location.
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