How the right tools and apps can help businesses fight back against the ‘great resignation’
Over the last two years we’ve all found a new sense of respect for the connections to our peers, suppliers and customers. It’s taught us that being prepared for the unexpected should come top of any business plan and those who thrived were the fittest and most prepared in the digital world. The world will…
Read MoreCCaaS: Seamless customer interactions
Christophe discusses in our new Lightning Talks series how you can easily enhance your contact centre set-up to be more flexible, more customer focused and more efficient.
Read MoreAre you ready for the digital future?
Francesca Serravalle discusses in our new Lightning Talks series how 5G is a fundamental shift in the way people and things communicate.
Read MoreLessons from delivering the future of hybrid work with Ciena
Join this webinar to hear from Colt and Ciena’s IT leaders on the lessons from adapting to remote working and what they’re doing to deliver a long term hybrid work strategy.
Read MoreReliable voice and video communications for Novencia
Colt and Colt partner Drax integrated a Microsoft-certified session border controller (SBC) with Novencia’s existing Colt IP Access and SIP Trunking services to provide connectivity for MS Teams video and voice calls
Read MoreHow AI can increase customer engagement
How often have you felt new customers were better treated than you? Or how many times have you threatened to leave a company delivering a poor service, only to be contacted by customer care promising to fix the issue and offering better prices? These examples illustrate how much energy companies put into new customer and…
Read MoreIm group (lastminute.com, Volagratis, Rumbo, Weg.de, Bravofly, Jetcost e Hotelscan)
For a geographically distributed company, whose core business is based on electronic purchases and effective customer service, the availability of a reliable and efficient telco infrastructure is the main mission-critical success factor. This is why lm group, one of the world’s leading online travel companies, chose Colt as its main operator to optimise its phone…
Read MoreRGP Europe: global consulting firm that offers business services in finance and accounting
RGP Europe, a global consulting firm that offers business services in finance and accounting, transitions to hybrid working through Cloud SBC and enables Microsoft Teams for inbound and outbound calls on their fixed company numbers, regardless of their location.
Read MoreGive your teams a voice: integrating telephony with Microsoft Teams
As employees continue to work from home, learn how Microsoft Teams enables further collaboration and how you can bring your telephony to the cloud.
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