What is CCaaS?
Contact Center as a Service (CCaaS) is a cloud-based software that gives businesses access to the provider’s contact center solution through a scalable, pay-as-you-go pricing model where specific features are available on an as-needed, a la carte basis. CCaaS technology (also called hosted contact center software) is entirely hosted and maintained by the provider —…
Read MoreWhat are APIs?
APIs are mechanisms that enable two software components to communicate with one another, by using a set of definitions and protocols, essentially creating a common ‘language’. There are four ways that APIs can work depending on when or why they are created. These are SOAP (Simple Object Access Protocol), RPC (Remote Procedure Calls), Websocket &…
Read MoreWhat is digital infrastructure?
What is digital infrastructure? How a flexible, secure and intelligent foundation can make the difference to your business Home ❯ Hybrid workforce Introduction What does it enable? Where we come in Digital transformation Best practice Critical connectivity Looking ahead What is digital infrastructure? Digital infrastructure is the foundation of any connected business. It enables success,…
Read MoreHow the on-demand experience has changed telco relationships
Uncover the on-demand experience for telcos and just how easy it is to order and manager services through the digital portal.
Read MoreAccess the new on-demand reality
Download the eBook to discover the top five use cases proving how on-demand networking can cut costs and improve your business’ performance.
Read MorePowering tomorrow’s business: Three use cases for SD WAN
In this guide, discover the three biggest drivers of enterprises moving to SD WAN.
Read MoreColt claims second place in Vertical System Group’s Ethernet Leaderboard
Following on from the success of coming second in VSG’s 2020 Ethernet Leaderboard, Colt has continued its streak of claiming silver in this year’s leaderboard too – maintaining the position consistently since 2018. The analysts focus on the telecommunications industry, setting the industry benchmark by ranking network providers that own at least 4% of billable…
Read MoreSASE – Unifying Connectivity and Security for an Evolving Workforce
The difficulties and unpredictability of recent years have forced companies around the world to review their ICT priorities. Continued change in the way of working requires organisations to focus their investments on what really matters: security, continuity, agility and ease of management. Watch our joint webinar with Versa on demand now.
Read MoreThe real impact of hybrid work on your network
Last year we looked at network traffic at our London HQ from before the pandemic and made some predictions about what it might look like when offices reopen. We’ve now got real data from 2022 and it’s clear that the impact of hybrid work was even more profound than we anticipated. Video traffic takes the…
Read MoreColt Intelligent Communications for Azbil Telstar
Xavi Bel, Head of Infrastructure and Security at Azbil Telstar, explains how this solution has allowed the company to adapt to working from home. Users enjoy the same features they previously had working in person in the office, while the service is easier to manage for the company and costs can also be controlled. “Colt…
Read MoreHybrid working: Connect your people or risk being left behind
Chances are that you’re reading this blog post while you’re not in the office. Hybrid working is here to stay. Last month, technology analysts CCS Insights published a report revealing employees’ experiences and attitudes to remote working, the future of the hybrid workspace, and the impact these changes will have on unprepared businesses. What’s worrying…
Read MoreFragmentation in European Capital Markets
Fragmentation in European Capital Markets: how digitalisation and connectivity can help firms navigate risks Michael James, Business Development Manager, Colt Technology Services In the wake of the pandemic and an unequal economic recovery, several forces are transforming how European Capital Markets work post-Brexit. As economies rebound, market participants broadly recognise a need to build resilience,…
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