Filter Blogs
How to connect the Internet of Things
All over the world, cities are growing at unprecedented scale and this brings a new set of challenges; from space…
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Colt at Microsoft Future Decoded – the future of workplace communication
Recently, Colt attended the Microsoft Future Decoded event in London. Tim Cook, Director – Sales Specialist Voice reflects on the event and the role of Unified Communications in today’s workplace.
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Colt awarded ISO 20000-1 Certification for service management
Colt has re-affirmed its claim to be a best-in-class service provider by gaining compliance to the new ISO 20000-1:2018 certification…
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Smart tools, same old thinking: why customer experience needs a new approach
In the domain of customer experience, digital reigns supreme. There is not minute that goes by without another start up…
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Congratulations to all the top women in telco and tech
Last week I was privileged enough to attend the first-ever Global Women in Telco and Tech Awards, which was hosted…
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From Munich to Vienna – Congratulations to all who made the Bike Ride a success
CEO Carl Grivner reflects on the success of Colt’s eighth Annual Charity Bike Ride.
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Colt maintains second spot in Vertical Systems’ mid-2019 Global Ethernet Leaderboard
Colt has consolidated its position on the Vertical Systems Global Ethernet Leaderboard, holding second spot thanks to continued network expansion and…
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To deliver the best customer experience, we all need to become call centre agents
Customer experience is fast becoming a differentiator for many businesses, at Colt for example our vision is to be the…
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Colt and Night Zookeeper hit three million words
Over the past year, we have been working with Night Zookeeper and are delighted at the progress we have made…
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Colt goes above and beyond in customer experience to hit latest NPS score
This quarter we reported an NPS of 52 – which equals the highest NPS we have achieved as a business. Based on Satmetrix ‘Telecommunications 2018 B2B Benchmark’ this puts us firmly in industry leading territory.
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Colt lights up London
The Illuminated River Project is an ambitious, public art commission which involves lighting up 15 bridges on the River Thames.
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Machine learning: Ensuring the customer is always right
Machine learning is defined as the application of artificial intelligence (AI) that provides systems the ability to automatically learn and…
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