Self Billed Invoice

HomeSelf Billed Invoice

In line with Colt’s desire to improve the output to it’s customers, we have developed a new self bill.

We’ve made it easier to read, ensured clearer details of our services, your revenue and costs, with new information so that you may get the complete picture. We’ve broken down the changes into sections so you can see what’s new at a glance.

If you can’t find your answers using the self-help pages, please contact our Customer Relationship Management team.

Your front page

On the front page there is the overview: your account number; the statement number and date; the service totals for the period covered by the statement.

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Customer's billing address

Customer's reference number at account level

The account detail section provides key information about your contract - including main account and the subsidiary billing account details

Purchase order number at account level

Statement generation date

Currency

Total service amount for each service subscribed to

Total other amounts and discounts for the period

Total amount including tax

Customer's legal address if different to the billing address

Your front page (reverse)

Here you’ll find a Glossary of terms and a list of FAQs to help you understand the document. There are also details about how to contact us.

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Colt company registration and VAT details

Colt's contact details

Glossary of terms and frequently asked questions to assist Colt customers

Colt customer change of address process

Message explaining values displayed in this document

Summary section

All the charges for the products you have from us are summarised in this section.

You might notice that some product descriptions have changed. This is because we’ve standardised our products across the 21 European countries in which we work. There have been no alterations to your service as a result of that change.

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The account section is carried forward from the front page to each subsequent page of the invoice

Service description

Colt product

Charge type description

Total charges for the product

Total revenue share voice services carried forward to the front page

Total service amounts and other charges carried forward to the front page

Details section

This is where you’ll find a detailed breakdown of all the charges that relate to the products you buy from us as well as your billing details.

You won’t find individual voice calls itemised on our invoices because that would mean using up too much paper. We are working hard to be environmentally friendly, so if you want to check through an itemised list then you can do it online. To register for Colt Online please click here

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This account section is carried forward from the front page to each subsequent page of the invoice

Total revenue share voice services carried forward to the front page