Cloud Voice Solutions

Colt offer a one-stop-shop for all your UCaaS and CCaaS needs.  Flexible, scalable, fully managed end-to-end solution as a service.

Your UCaaS and CCaaS options explained

Choose from a range of standardised or bespoke packages to suit your organisation and requirements.

EXPLORE YOUR CONNECTIVITY OPTIONS

UCaaS

Intelligent Communications

Colt Intelligent Communications (CIC) brings together the power of Microsoft's cloud productivity applications with enterprise communication tools, to offer a quad-play integrated solution to enterprises that includes Office 365 (including Teams), high bandwidth connectivity, direct routing with SIP Trunking alongside a number of supporting professional services.

Colt Intelligent Communications works well:

Where you need solution simplicity - productivity applications and enterprise communication infrastructure in the cloud, with network, voice and support all from a single provider

Where you need a seamless experience to be delivered across all devices and geographies

When your Unified Communciations solution needs predicatable connectivity and the highest possible resiliency

CCaaS

Contact centre solutions

Colt’s Cloud Contact Centre portfolio is a blend of functional and transformational applications to service all market segments. Colt offers a range of cloud contact centre solutions to suit varying customer needs.  These include Nimbus, the leading MS Teams native Contact Centre application from Luware, Colt INteractiv, a cost effective means of handling customers calls in skills based queues with CRM enriched data and  CXone from Nice, our top end customer experience driven CCaaS solution in partnership with Atos.

Colt Cloud Contact Centres offer:

Omni-channel solutions to offer your customers a personal and meaningful experience.

Agent performance improvement Get data driven insights to provide your with the knowledge to improve their performance

100% Cloud solution Empower your agents to work from anywhere with the latest digital applications

Still not sure?

Use our solution builder and request a callback from a solutions engineer.

EN-Cloud-voice-decision-tree

Automate the everyday with Cloud Voice

In your future workplace, people will expect instant connections, a choice of how to communicate, and they will expect to spend less time on the mundane.

It’s time to automate the boring tasks and time-consuming parts of your business, to free up your workforce to spend time where they can add value.

Download our latest guide to discover how cloud voice can create a more productive, unified, and profitable workplace to carry you through the next decade.

Join over 25k+ customers

client-logo-farfetch
client-logo-atos
client-logo-borse-stuttgart
client-logo-arthur-d-little
client-logo-hitachi
client-logo-tencent
client-logo-denphone
client-logo-forbes
client-logo-brussels-airlines
client-logo-berlinde

Join over 25k+ customers

logo wall screenshot

Why choose Colt?

Governance Icon

A Global Presence

We are trusted by over 25,000 customers globally - including some of the world's largest businesses, 18 of the top 25 banks and over 650 capital markets firms around the world. All that and still record NPS scores.

IQ Network Page-Icons-03

Technology leaders

Our technology sets us apart. We were one of the first to roll-out on-demand provisioning, and continue to lead with API, SDN + Edge compute compatibility for our customers.

IQ Network Page-Icons-01

Spoilt for choice

Over 31,000 buildings have direct fibre connectivity to our network. We connect more data centres in Europe, USA and Asia than any other provider, so you won't have to compromise on security & convenience.

Still not sure?

We'll help you build a solution tailor-made for your specific cloud environment and networking needs.

With more connected data centres across Europe, USA & Asia than any other provider backed up with the carrier-grade Colt IQ Network, whatever you choose, you're in safe hands.

CTA-picture-3