Bandwidth Guide

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Bandwidth flexing & bandwidth scheduling

Under the one hour flexible contract option, customers can upgrade and downgrade bandwidth in real time and are only charged for the bandwidth used*.

Customer on fixed contracts can also choose to upgrade the connection bandwidth during the contract term.

* On Demand is based on flat per hour billing, not UBB.

Bandwidth Flexing

Customers on flexible contracts can upgrade or downgrade the service bandwidth on circuit connections in real time. The upper bandwidth limit is the port speed (e.g. 1Gbps) at the A and B ends of the circuit, and the lower bandwidth limit is defined by the bandwidth ranges described in section 4. Bandwidth can be flexed up or down at any time.

There is no restriction on the number of bandwidth changes that can be made within a calendar month.

Bandwidth Flexing

Bandwidth scheduling

The bandwidth scheduling (calendaring) feature allows customers to schedule bandwidth upgrades and downgrades in advance, or against a weekly or monthly cycle (note – this feature is currently not supported on IP Access connections).

Bandwidth calendaring is used where a large amount of bandwidth is required for a pre-defined period, for example a regular data backup at the beginning of month.

Bandwidth Calendaring