Welcome to On Demand

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Introducing Colt On Demand

The cloud has had a fundamental impact on the way that enterprises consume IT services. Colt On Demand brings the flexibility and agility of the cloud to the network, under a unique “as a service” model.

On Demand uses software defined networking and real time automation to enable a new network experience. Via the Colt On Demand platform, customers can request connectivity to over 800 data centres, 27,500 enterprise buildings, 180+ cloud on ramp locations and the public internet.


On Demand allows customers to:

Order services in real time via a portal or API

Upgrade a bandwidth or make a configuration change

Connect to a range of public clouds – including AWS, Google, IBM, Microsoft Azure and Oracle

Connect to the public internet

Flex service bandwidths in line with demand – instantaneously or scheduled in advance with our bandwidth calendaring feature

Choose from two commercial models – a next generation On Demand model, and a more traditional pricing model


There are four key service offerings available via Colt’s On Demand platform:

  • DCNet On Demand - connectivity between data centres
  • Ethernet On Demand - connectivity into enterprise buildings
  • Cloud On Demand - connectivity into the public cloud
  • IP Access On Demand – public internet connectivity

On Demand Quick Start Guide

Congratulations for choosing Colt’s SDN enabled On Demand service. Circuit connections between data centres, enterprise buildings, major cloud providers and the public internet are created in 4 easy steps:

  • 1

    Obtain a quote

  • 2

    Request an A end port

  • 3

    Request a B end port

  • 4

    Create an end to end circuit connection


1. Obtain a quote using the integrated pricing tool (optional)

Obtain a quote 1
Obtain a quote 2

Enter addresses of the A and B end buildings

Obtain a quote 3

Select the port and circuit connection bandwidths. Select the contractual commitment for the connection. The installation and recurring charges will then be displayed.

2. Add an A end port

A end port 1

Click on the “add port” button under the ports menu (note that port BWs are fiixed and cannot be changed)

A end port 2

Enter the building address, and select the building on the map.

In data centres and large enterprise buildings, the default delivery is from the Colt shared area (CEA). In smaller enterprise buildings, you will need to select a specific floor/room (existing racks) or add a new site.

A end port 3

Select your port – On Demand supports 100Mbps, 400Mbps and 1Gbps (presented on a 1Gbps physical interface) and 4/10Gbps presented on a 10Gbps physical interface

  • A green tick against a port means that it can be reserved in real time
  • A grey plus symbol means that a new capacity request is required to build a new port

Once the correct port details have been selected, click on the continue button twice to reserve the port against your OD account

3. Add a B end port

A end port 1

For a standard port, follow the same process as step 2.

B port

For a cloud port, click 'add cloud port' and then select the required cloud service

Cloud port

You will then need to enter the authorisation key, and region/location details where required:

Microsoft Azure ExpressRoute Service Key n/a
AWS AWS Account Number Select from list 50-500Mbps
Upload LOA Select from list 1 or 10Gbps
Google Cloud Pairing Key Select from list 50Mbps-10Gbps
Oracle Cloud Infrastructure Service Key Select from list 1Gbps-10Gbps
IBM Cloud Direct Link Service Key N/A

4a. Create a circuit connection (DCNet/Ethernet)

4. Circuit connection

When both the A and B end ports are available, select the Ethernet button


For an EPL (P-P) service, select open port at each end.

For an EVPL (H&S) service select “add VLAN*” at one end and “open port” at the other

For an EVPL mesh, select “add VLAN” at both ends

Select a bandwidth – the maximum bandwidth is limited by the port speed (e.g. 400Mbps)

Choose a contract commitment (flex or 1/2/3 year fixed)


4b. Create a circuit connection (Cloud)


When both the cloud port and B end port are available, select the Cloud button

colt-ethernet-feature-2 (1)

Select the cloud provider you want to connect to, and the cloud port

Select the B end port location where the cloud connection will terminate. Azure connections are based on twin circuits and will require a primary and secondary port.

Select a VLAN configuration

Select a bandwidth – the maximum bandwidth is limited by the cloud port speed (e.g. 500Mbps)

Choose a contract commitment (flex or 1/2/3 year fixed)

Cloud Connection 3

4c. Create a circuit connection (Internet)

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When both the cloud port and B end port are available, select the IP Access button (Europe and Asia)

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Select the B end port location where the internet connection will terminate.

Select a VLAN configuration

Select a bandwidth – the maximum bandwidth is limited by the port speed (e.g. 400Mbps)

Choose a contract commitment (flex or 1/2/3 year fixed)

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Additional Features

Download an LOA


Use the LOA feature in carrier neutral data centres to request a cross connect to the Colt demarcation point. In enterprise buildings, the demarcation point can be found in the port details.

After a port has been added, you will be asked whether you want to add a data centre cross connect (select “yes”). Cross connects can be added when the port is requested, or once it is live. Where a port is delivered manually, cross connects cannot be requested during delivery.

You will then be asked to add the demarcation details where you want the cross connect to terminate (i.e. the location of your equipment in the data centre). You will also need to upload an LOA, which grants Colt the authority to order the cross connect to your rack location.

*Note* this feature should be used where a customer wants to order a DC cross connect from Colt.

Cross Connect 4

Bandwidth flexing (Ethernet & Cloud connections)

service-map (1)

To flex bandwidth up or down (flex contract only), choose the “modify bandwidth” option

To schedule a bandwidth flex event in the future, choose the “schedule bandwidth” option (note that to flex up then down, two separate events need to be scheduled )

Adding new sites (existing building)

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To request that a new network site is built in an existing Colt on-net building, select the “create new site” option

Select a floor and room name

Once the new site order is requested, the Colt delivery team will build the new PoP (note - new PoPs are subject to survey and may be rejected or amended)

Adding new near net buildings

Analyst Day 2020_Cloud & On Demand Strategy

Select the “address searched for (offnet)” option

Select the near net building and then place a capacity request, following the standard process described in the previous slides

By default the On Demand platform will display the full dig cost.

Please speak to your account manager to discuss the detailed commercial arrangements