Welcome to On Demand

Knowledge Centre


IP Access On Demand

The cloud has had a fundamental impact on the way that enterprises consume IT services. Colt On Demand brings the flexibility and agility of the cloud to the network, under a unique “as a service” model.

On Demand uses software-defined networking and real-time automation to enable a new network experience. Via the Colt On Demand platform, customers can request connectivity to over 1000 data centres, 31,000 enterprise buildings, 250+ cloud-on-ramp locations, and the public internet.

On Demand enables customers to:

Order services in real time via a portal or API

Upgrade a bandwidth or make a configuration change in near real time

Connect to a range of public clouds – including AWS, Google, IBM, Microsoft Azure and Oracle

Connect to the public internet

Flex service bandwidths in line with demand – instantaneously or scheduled in advance with our bandwidth calendaring feature

Choose from two commercial models – a next generation On Demand model, and a more traditional pricing model

There are four key service offerings available on Colt's On Demand platform:

DC Net

DCNet On Demand

Connectivity between two data centres.


Ethernet On Demand

Connectivity into enterprise buildings.

Dedicated Cloud Access

Cloud On Demand

Connectivity into the public cloud

IP Access On Demand

IP Access On Demand

Connectivity via Public internet

On Demand Quick Start Guide


Ordering a new EVPL (Ethernet Spoke) connection?

Check out the new 1-step ordering feature here

Congratulations for choosing Colt’s SDN enabled On Demand service. Circuit connections between data centres, enterprise buildings, major cloud providers and the public internet are created in 4 easy steps:

On Demand Quick Start Guide - A and B end

1. Obtain a quote using the integrated pricing tool (optional)

Enter addresses of the A and B end buildings.

Select the port and circuit connection bandwidths. Select the contractual commitment for the connection. The installation and recurring charges will then be displayed.

2. Add an A-end port

Firstly, click on the “add port” button under the ports menu (note that port BWs are fixed and cannot be changed). Then, enter the building address, and select the building on the map.

Next, select your port – On Demand supports 1Gbps, 10Gbps and 100Gbps ports (100Gbps only supported in key data centres).

A green tick against a port means that it can be reserved in real time

A grey plus symbol means that a new capacity request is required to build a new port

Once the correct port details have been selected, click on the continue button twice to reserve the port against your OD account.

Did you know?

In data centres and large enterprise buildings, the default delivery is from the Colt shared area (CEA). In smaller enterprise buildings, you will need to specify a floor or room (existing racks) to add a new site.

Learn more about Colt building types >>

3. Add a B-end port

For a standard port, follow the same steps highlighted above in Step 2. For a cloud port, click 'add cloud port' and then select the required cloud service.

Next, you will need to enter an authorisation key, as well as region + location details where required. Some options are shown below:

Microsoft Azure ExpressRoute Service Key n/a
Amazon Web Services Hosted: AWS Account Number Select from list 50Mbps - 10Gpbs
Dedicated: Upload LOA Select from list 1 or 10Gbps
Google Cloud Pairing Key Select from list 50Mbps-10Gbps
Oracle Cloud Infrastructure Service Key Select from list 1Gbps-10Gbps
IBM Cloud Direct Link Service Key n/a

When both the A and B end ports are available, select the 'Ethernet' button.

For an EPL (Point to Point) service, select 'Open Port' at each end

For an EVPL (Hub + Spoke) service, select 'Add VLAN' at one end and 'Open Port' at the other

For an EVPL mesh, select 'Add VLAN' at both ends

4a. Create a circuit connection (DC-DC, DC-Office or Office-Office)

Select a bandwidth – the maximum bandwidth is limited by the port speed (e.g. 1Gbps)

Choose a contract commitment (1 hour flex or 3-36 month fixed)

4b. Create a circuit connection (Cloud)

  1. When both the cloud port and B end port are available, you may select the 'Cloud' button.
  2. Next, select the cloud provider you wish to connect to, and the associated cloud port.
  3. Select the B end port location where the cloud connection will terminate. Note: Azure connections are based on twin circuits, and so require a primary and secondary port.
  4. Next, choose your preferred VLAN configuration.
  5. Then, select your desired bandwidth. Note: the maximum bandwidth is limited by the cloud port speed.
  6. Finally, choose a contract commitment. This can range from 1hr flex to 36 months fixed.

Did you know?

Colt On Demand's billing contracts offer both fixed and flexible terms, ranging from per hour flex billing up to 36 month fixed.

Learn more about our pricing >>

4c. Create a circuit connection (Internet)

  1. When both the cloud port and B end port are available, select the IP Access button (Europe and Asia)
  2. Select the B end port location where the internet connection will terminate.
  3. Select a VLAN configuration
  4. Select a bandwidth – the maximum bandwidth is limited by the port speed (e.g. 1Gbps)
  5. Choose a contract commitment (1 hour flex or 3-36 month fixed)

Additional features

Download an LOA

Use the LOA feature in carrier-neutral data centres to request a cross-connect to the Colt demarcation point. In enterprise buildings, the demarcation point can be found in the port details. *Note* This feature should be used when you want to order a cross-connect with the DC operator directly.

Download an LOA

After a port has been added, you will be asked whether you want to add a data centre cross connect (select “yes”). Cross connects can be added when the port is requested, or once it is live. Where a port is delivered manually, cross connects cannot be requested during delivery.

On Demand Quick Start Guide - Cross Connect

You will then be asked to add the demarcation details where you want the cross connect to terminate (i.e. the location of your equipment in the data centre). You will also need to upload an LOA, which grants Colt the authority to order the cross connect to your rack location.

*Note* this feature should be used where a customer wants to order a DC cross connect from Colt.

Bandwidth Flexing (Ethernet & Cloud connections)

To flex bandwidth up or down (flex contract only), choose the “modify bandwidth” option

To schedule a bandwidth flex event in the future, choose the “schedule bandwidth” option (note that to flex up then down, two separate events need to be scheduled )

Adding new sites (existing buildings)

To request that a new network site is built in an existing Colt on-net building, select the “create new site” option. Select a floor and room name.

Once the new site order is requested, the Colt delivery team will build the new PoP (note - new PoPs are subject to survey and may be rejected or amended).

Adding new near-net buildings

Select the “address searched for (offnet)” option.

Select the near net building and then place a capacity request, following the standard process described in the previous slides.

By default the On Demand platform will display the full dig cost.

Please speak to your account manager to discuss the detailed commercial arrangements.

Questions? We're here to help.

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