Readiness support: Colt Solutions for Microsoft Teams

Use this page to learn how to work with Colt to set up your Colt Solutions for Microsoft Teams service. Once your service is set up, learn how to use your service and get help when you need it.

Step 1: Prepare

Colt works with you to confirm and collect additional order details to help ensure an accurate service deployment:

hold kickoff call to outline the project and discuss milestones, rollout, documentation, and other project details
confirm your information
schedule initial technical workshop
confirm emergency services information
distribute summary of kickoff call and required documentation

Step 2: Plan

We collaborate with you to finalize service design and plan for implementation:

review completed technical questionnaire to understand your environment
hold technical data gathering workshop to align on your environment
confirm user setup and call flow requirements
coordinate adds, moves, and port requests for phone numbers using Control Center

Step 3: Configure and test

We configure your service and complete internal testing to help ensure proper function and performance of your service:

configure session border controller (SBC) for Teams
configure Teams tenant
configure Teams call flow
execute on number adds, moves, and port requests
go live

Step 4: Manage

Once your service is up and running, we hand over the service to you to manage. Access tools to help you manage your service and get your questions answered when you need help.