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We connect organisations around the world so that they can make a difference to people everywhere.
We challenge standards of customer experience in the telco world where others can't keep the pace. Our Net Promoter Score of 65 is industry-leading and we build intelligence into everything we do.
Why? Because we know that connections deliver the moments that matter.
Solutions that power digital transformation
Connect to cloud service providers
Connect your enterprise network
Connect the hybrid workforce
Building your core network
Transform your digital workplace
Keep your business secure
Connect your business On Demand
Connect to financial markets
Connect your voice services
What makes us different?
Colt is your one-stop-shop for network and voice services, delivering a harmonised service portfolio, customised to suit your business:
A bit about us...
Colt is recognised with Frost & Sullivan’s 2021 European Customer Value Leadership Award
Based on its recent analysis of the European business network services market, Frost & Sullivan has recognised Colt with the 2021 European Customer Value Leadership Award. With a mix of human skill and technology, we're able to offer optimum customer experiences all along the customer journey. Download the report today...
Customer experience; continuing to lead with our NPS
Our score reflects the time and effort we put into our global CX programmes, the attitude of our leadership and the focus of every colleague on our customers. We put the customer at the heart of everything we do, and I’m thrilled that both our EU and Asia NPS have demonstrated that over the last couple of years. This compliments and goes alongside the work we’re doing on our Net Easy Score (NES), which looks at how easy it is to do business with us, across a range of transactions and touchpoints.
The Gold Standard; Colt tops Europe for Best Innovation in Customer Service
At Colt, we put the customer at the heart of everything we do. It’s written in our strategy, it’s in our vision, and we’re focused on doubling down on customer experience (CX) now more than ever before. Why? Because awesome customer experience is no longer a point of differentiation for businesses, it’s becoming the minimum. We understand our customers’ needs and expectations are always changing, and we are determined to not only meet these expectations, but to consistently go above and beyond. Read more...