Colt Intelligent Communications
A fully integrated quad-play solution, powered by Microsoft 365.
Give your Teams a Voice
Colt Intelligent Communications brings together the power of Microsoft’s cloud productivity applications with enterprise communication tools, to offer a quad play integrated solution to Enterprises that includes enterprise productivity + unified communications applications using Microsoft Office 365, high bandwidth on wholly owned fibre connectivity, professional Services for transition and deployment, combined with handset and headset delivery + enterprise grade voice services.
Explore features“We carried on working as normal, including holding our regular weekly meetings. The quality of the Colt service was perfect, even on the first morning when they must have been handling millions more connections than usual.”
Key Features
-
Bring solution simplicity & integrate your tech stack
Productivity applications and enterprise communication infrastructure sit in the cloud, with your network, voice and support from a single provider.
-
Build effective hybrid work infrastructure
Improve efficiency across disparate workforces thanks to improved mobility and a seamless user experience across all devices and geographies.
-
Enhance business continuity with a resilient network
Colt's award-winning fibre network provides predictable connectivity with even higher resiliency provided by premium service quality options.
-
A service you can count on
Higher reliability and voice cost savings by using Direct Routing with a Microsoft certified Session Border Controller, provided and maintained by Colt.
-
A range of professional services
Colt can assist with professional services to help integrate your infrastructure with CIC, including hardware delivery (e.g. IP desk phones and headsets) and on-premise configuration.
-
A range of connectivity options
We support Direct Routing across 13 European countries, using Cloud SBC, Dedicated SIP Trunking and a combination of IP Access and SIP Trunking services.
Enhance with Direct Routing
Colt’s Cloud SBC removes the need to have devices on premise to provide DirectRouting, enabling a Cloud turnkey solution in a fully cloud environment, which is available from anywhere with fully compliant and regulated voice services for your Teams application, all with a simple pay-per-user-per-month model.
With Colt, you get the hardware, connection and tarrif all through us to create a fully-cloud communication solution.
Additional information
-
Unified Communications (UC) products – equipment, software and services, provide and combine multiple enterprise communications channels, such as voice, video, instant messaging, voicemail and content/screen sharing. This can include control, management & integration of these channels. UC products and services can also be integrated with networks and systems, IT business applications and in some cases, consumer applications and devices.
-
Applications run on Microsoft’s flagship Office 365 cloud based platform, ensuring a fully featured and familiar desktop experience and providing immersive unified communications with Teams. Performance is guaranteed with Colt’s connectivity to the cloud and voice breakout based on Colt’s Tier 1, globally connected, high performance network.
- Our professional services help integrate your infrastructure with Colt Intelligent Communications
- IP desk phones and headsets can be included and configured
- Colt Intelligent Communications achieves higher reliability and voice cost savings by using Direct Routing with a Microsoft certified Session Border Controller, provided and maintained by Colt either on-premises or in Colt’s network in the cloud
- Colt Adoption Services can support your migration to Microsoft Teams by working with your organisation to create a tailored adoption strategy
- Colt’s Enterprise grade voice combines PSTN compliant SIP Trunking with fully flexible tariff plans for voice calling
-
Intelligent Communications brings together productivity applications and enterprise communication, closely integrated to deliver everything colleagues need to collaborate and work efficiently, with minimal switching between applications or tasks.
By closely linking desktop applications with productivity apps, directory services and communications, it’s quick and easy to contact colleagues and follow up on actions – for example clicking on a comment in a document and getting a range of options for contacting that person – instant message, email or call. In meetings, information and relevant colleagues are easily accessible and on calls it’s easy to find meeting minutes or key documents without having to switch between applications.
Businesses benefits of Intelligent Communications:
- Flexible costs for your productivity applications and enterprise communication infrastructure thanks to cloud based “as a Service” model
- Increased productivity thanks to mobility and seamless user experience across all devices and geographies
- Simplified procurement by having one supplier providing applications, connectivity, hardware and support
- Enhanced business continuity by relying on Colt first in class, predictable connectivity and higher resiliency provided by premium service quality
-
- Enterprise productivity and unified communications applications using Microsoft Office 365
- High bandwidth on wholly owned fibre connectivity
- Enterprise-grade voice services
- Professional Services for transition and deployment, combined with handset and headset delivery
To provide you with the best customer experience, Colt delivers end-to-end support, offering one single point of contract and contact across 13 countries, covering applications, connectivity and hardware.
-
The following connectivity options are available, supporting Direct Routing, with consistent service wrap across 13 European countries:
1. Colt IP Access and Colt SIP Trunking (Direct routing)
Create your on-premise Direct Routing infrastructure supported on a converged connection.
2. Colt Dedicated SIP Trunking (Direct Routing)
Create your Direct Routing infrastructure by segregating the connectivity of voice and data
3. Colt Cloud SBC (Direct Routing)
Use a fully cloud infrastructure to support your Direct Routing.
-
Colt’s enterprise-grade voice combines PSTN-compliant SIP Trunking with fully flexible tariff plans for voice calling.
Are you affected by the PSTN switch-off in 2025? In contrast with most other providers, Colt has no plans to end ISDN services at present, and will continue to support the market by offering an ISDN over IP solution.
Colt aims to help as many customers as possible to migrate swiftly to futureproof solutions – a change which is largely transparent and requires little to no physical adaptation at customer sites, apart from the installation of the Colt Voice Gateway next to the PBX. Customers can retain their access to the ‘PSTN’ with their traditional PBX while Colt ensures the network is future proof across all operators. The service is offered in the following European countries: Austria, Belgium, Switzerland, Germany, Denmark, Spain, France, Ireland, Italy, The Netherlands, Portugal, Sweden and the UK.
Find out more about how Colt is supporting customers over the PSTN switch off here.
Our Customers
Check your connectivity
We provide a single, consistent, one stop shop offer across 13 European countries – Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Portugal, Spain, Switzerland and the UK.
With our recent acquisition of Lumen EMEA, we now connect to more locations than ever before.
