Overview

Powerful digital infrastructure with an effortless service experience

Leave Colt to take on and manage your existing estate, while you focus on transforming your wide area network. We provide the expertise and knowledge you need, along with support across a wide range of vendors, including Cisco, Fortinet, Aruba and Juniper. Our experts can also support optimisation of existing LAN /WLAN solutions, as well as designing and transforming to new traditional LAN or SDLAN solutions, all managed under a single SLA.

Trusted by the worlds leading companies

Features

Features built for scale

control via online portals

The solutions come with online portals for those who wish to self-manage or co-manage their solutions. For Enterprises that choose to take the Colt-Managed solution, all requests are raised through the Colt Online portal in line with our other services.

flexible slas and management models

A flexible model to meet business requirements and budgets. Whether it’s 8x5xNBD or 24x7x4 hours SLA, mixed with customer-managed, co-managed or Colt-managed, we provide the support model irrespective of the vendor

a wide range of deployment models

Whether you need Colt to take on and manage your existing LAN / WLAN estate as part of your WAN transformation, enhance and optimise existing sites, or transform to new technologies, we can support you with our consultancy + advisory services, alongside our Managed Services solution

global reach

Available globally with local engineers available to deploy new LAN / WLAN solutions or respond to incidents on-site. The solution is centrally managed by Colt, with monitoring and remote access to resolve incidents within SLA.

vendor agnostic

Access to numerous vendor technologies including Cisco, Meraki, Fortinet and Juniper, ensuring the right solution is deployed to meet the business requirements.

Captive portals

Captive portal capabilities for Enterprises with public Wi-Fi requirements.

Want to learn more?

The Colt team are here whenever you need us. With experts based around the world, we're just a phone call or a message away.

Why colt?

We deliver the extraordinary every day for our customers, people and partners. Here’s what sets us apart.

58
NPS

(Net Promoter Score)

Customer experience has always set us apart and our NPS score is one of the best in the industry.

32,000
+

Buildings connected

With Colt fibre and millions more available via our Colt Network as a Service platform across Europe, Asia and the US.

1,100
+

Data Centres

Unparalleled access to key infrastructure hubs, enabling seamless integration with cloud providers, carrier hotels and enterprise facilities.

FAQs

Colt supports multiple vendor technologies, including Cisco, Meraki, Fortinet, Juniper, Aruba and Versa.

Our consultants will work with you to help define the rightvendor / technology and design the solution to meet your requirements.

Colt standard contract terms are 3 or 5 years, however, we can offer alternatives if required.

Colt offers perform a Remote Monitoring and ManagementService (“RMM Service”) on a 7x24x365 basis. The service provides remotesupport and infrastructure management to enhanced network visibility with anaim to reduce downtime of IP networks and its connected infrastructureelements.

At a high level, the RMM Service provides the following:

• Remote Incident (Fault) Management

• Alarm Monitoring

• CPE troubleshooting and resolution

• Problem escalation to Vendor Technical Support

• Dispatch of hardware issues to field services

• Remote Configuration Management

• CPE Software updates and patching within scope

• Problem Management

The extraordinary everyday.

By tackling the complexities and frustrations of the everyday, we take away the grind - making room for the extraordinary.