About us

Certifications

At Colt, we always hold our work to the highest standard of accountability. We follow a number of globally recognised management systems, which demonstrate that our organisation meets international standards in providing services. These certificates are assessed independently. We have achieved the following international standards:

ISO

ISO

ISO/IEC 27701:2019

Privacy Information Management System

ISO/IEC 27701:2019 is a privacy extension to ISO/IEC 27001. The design goal is to enhance the existing Information Security Management System (ISMS) with extra requirements to establish, implement, maintain, + continually improve a Privacy Information Management System (PIMS). The standard outlines a framework for Personally Identifiable Information (PII) Controllers and PII Processors to manage privacy controls to reduce the risk to the privacy rights of individuals.

Read more

ISO/IEC 9001:2015

Quality Management System

This is the international standard for Quality Management System (QMS), which indicates our ability to provide products and services at a consistent high quality. It aims to enhance customer satisfaction through continual improvement.

Read more

ISO/IEC 20000-1:2018

Service Management System

This is the international standard for Service Management System (SMS), which demonstrates our ability to respond to the changing service delivery environment and make sure that the right processes are in place at every stage and consistently applied across customer’s service life cycle.

Read more

ISO/IEC 27001:2022

Information Security Management

This is the international standard that confirms we have put in place best-practice information security processes. This certification ensures that we have a well-defined information security management system (ISMS), a set of policies, procedures, processes and systems that manage information risks, such as cyber-attacks, hacks, data leaks or theft.

Read more

ISO/IEC 14001:2015

Environmental Management

This is the international standard that confirms we have put in place best-practice information security processes. This certification ensures that we have a well-defined information security management system (ISMS), a set of policies, procedures, processes and systems that manage information risks, such as cyber-attacks, hacks, data leaks or theft.

Read more

ISO/IEC 22301:2019

Business Continuity Management

This is the international standard that recognises that Colt operates a global Business Continuity Management System (BCMS) that complies with the requirements of ISO 22301:2019. Complying with the standard means that we have put in place the best practices of business continuity management programme which includes policies, standards, risk mitigation controls, procedures and action plans. The BCMS provides to Colt the capacity to respond quickly and effectively to a disruption, as well as minimize the risk of business disruption and crisis events.

Read more
Other

Other

Cyber essentials

United Kingdom

The Cyber Essentials scheme was set up by the UK Government in 2014 to encourage the widespread adoption of cyber security practices that are advanced enough to combat modern cyber threats.

Cyber Essentials ensures that organisations have the appropriate technical controls in place to protect against the most common cyber security threats faced in the current landscape. As cyber security threats evolve constantly, these requirements and controls are reviewed periodically.

Read more

Cyber Essentials plus

United Kingdom

The Cyber Essentials scheme was set up by the UK Government in 2014 to encourage the widespread adoption of cyber security practices that are advanced enough to combat modern cyber threats.

With Cyber Essentials Plus, audits are carried out by an external party accredited by the IASME Consortium and for Colt , NCC conducted the audit.

Read more

Binding corporate rules

Global

Binding corporate rules (BCRs) are the privacy certification that provides us with the highest recognition in privacy that a group of companies can have and proof of privacy compliance. This allows us to transfer personal data easily between all our entities, keeping the same levels and standards of privacy compliance across all Colt Group companies. In 2021, we became one of only ten companies to get the approval of the Binding Corporate Rules of both controller and processor with the European Data Protection Board and the only voice and data communications provider in the world to have achieved this standard since the new GDPR came into force.

Read more

Certificate of compliance with the National security scheme (ens)

Spain

The certification in the National Security Scheme (ENS) in Spain is an achievement that reflects Colt's commitment to the protection of information and the security of its customers. This certification, based on rigorous standards, demonstrates Colt's ability to ensure the confidentiality, integrity, and availability of information. Backed by a dedicated team of security experts, Colt reaffirms its position as a reliable and secure provider. The ongoing commitment to investing in advanced technology and best practices ensures a secure environment for customers, supporting excellence in connectivity and security. We appreciate the trust of our customers and partners on this joint journey towards security and excellence.

Read more

The extraordinary everyday.

By tackling the complexities and frustrations of the everyday, we take away the grind - making room for the extraordinary.