Our story

HomeAbout usOur story

Our story began thirty years ago.

Our purpose? To transform the way the world works through the power of connectivity.

We have a single vision: to become the most customer oriented business in our industry. We built our reputation on putting customers first.

Our purpose and vision have influenced our history and shape our future.Scroll down to discover our story and how our connectivity pushes boundaries. 

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1992

Our story begins in 1992, when entrepreneur Jim Hynes founded City of London Telecommunications (COLT) - backed by Fidelity.

Within a year, our London network had grown to 15km.

1992

We soon had our first customer - the investment bank Robert Fleming

Name in Lights

1996

In 1996, we expanded to Europe - operating in Germany and France. Two areas we continue to expand in to this day.

1999

In 1999, we launched our metro network service in Japan and opened our first office in Tokyo.

Tokyo
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2000

Within a few years of the new millennium, we exceeded 15,000+ customers.

We had laid 20,000km of fibre, spreading across 13 countries.

2008

In 2008, we began to make roots in the US: starting with metro presence in New York, Newark & Boston. See our US Expansions...

2010

In 2010, we become Colt Technology Services, reflecting our established global presence.

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Connecting financial markets

2011

In 2011, we acquired Market Prizm, a trading infrastructure solution provider, now known as Colt Capital Markets, to solidify our financial services capability.

2012

In 2012, we rode from London to Paris in our first charity bike ride. We now ride every year and have raised over 1m+ to date.

2014

In 2014, we expanded into Asia Pacific with the acquisition of KVH. We also passed the global threshold of 20 billion voice minutes served, and connected to 416 third party data centres.

People crossing the famous Shibuya crossing in Tokyo at night.

2015

In 2015, we became fully owned by Fidelity Investments and Eight Roads, solidifying us as one of the most financially stable businesses in our industry.

This also helped us reach 49 metropolitan area networks across 28 countries and over 24,000 on-net buildings.

Business people walking and talking discussing ideas in the office
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2017

In 2017, our women's network - Network 25 (now Women+@Colt) - was founded, helping us break through traditional gender barriers and empower our diversity.

2019

In 2019, our network continued to expand in the US, and for the first time into Eastern Europe. We also launched our Pride Matters and YOUnited networks.

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2020

In 2020, Keri Gilder became the industry's first woman CEO, we launched our Disability Accessibility Network (DAN) and beat our own record Net Promoter Score with 70!

2022

In Colt’s 30th year, the Environmental & Social Governance team published the company’s first Sustainability Report, aligning ourselves to the Science Based Targets Initiative (SBTI) and committing to helping our customers become carbon neutral by 2050.  

We were also named a Stonewall Top Global Employer for 2022, an award which recognises the best multinational employers for the LGBTQ+ community.    

Our Net Promotor Score (NPS) continues to set the industry standard, scoring 73 in Europe. 

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