Inbound Business Phone Numbers

Cloud telephone systems

Business phone numbers with Colt

Deciding what type of business phone number your organisation needs can be a tricky decision. There are plenty of different options that serve a variety of purposes, so it’s important that you find the right one best suited for your organisation.

There are many questions you need to consider when deciding which number is most appropriate for your organisation:

How do I get my customers to get in touch with my organisation? Do I want my organisation to pay the full cost of the call? How do I demonstrate our organisation’s presence in different locations? Do you need an advanced call plan to effectively manage your calls?

With Colt we can answer all these questions, and set up your organisation with the business phone number you need to best serve your business.

Explore our solutions

“We carried on working as normal, including holding our regular weekly meetings. The quality of the Colt service was perfect, even on the first morning when they must have been handling millions more connections than usual.”

M.Zilliox Novencia

Our inbound number solutions

  • Toll-free

    Provide outstanding services as customers can call from any location with no additional charge

  • Geographic

    Provide local services by demonstrating your local presence, without taking full cost

  • Premium number

    Create a professional value-added service to earn revenue from your callers

  • Shared cost

    Provide a professional service to your customers to build confidence in your brand, whilst still providing a cheaper rate to your callers

  • Inbound call management

    With our Route Activator plans, you can ensure all your inbound calls are answered successfully, with customised announcements, intelligent voice response features, smart routing + termination

  • Web interface

    Through Voice On Demand, you can manage your existing numbers, and add new ones, at any time that suits you.

Why Choose Colt?

Coverage: 
With our market-leading coverage across 28 countries in 4 continents (which rises to 142 countries that we can offer a bespoke solution in)

Trust/Experience: 
Over 25 years in the industry with over 1.8 million active IN numbers, so you can be confident that you are with the right provider

Customer Satisfaction: 
We have supplied numbers for customers across a wide variety of industries with extremely positive results

Inbound Numbers explained

  • Not only let your customers connect to you free of cost, but also gain an edge over your competitors in terms of brand image, increased accessibility, and more.

    With a toll free number from Colt your organisation can benefit from:

    1. Improved customer service as a customer will not be satisfied by having to pay in order to call your organisation
    2. Increased call leads as customers are more likely to call your organisation to inquire about your business if you give them a number which is free to call
    3. Better reach and accessibility as toll free numbers makes your business more accessible to your customers as they can connect to you free of cost
  • Get a number which is specific to a town or city, that still provides callers with exceptional service even if your regular agent is busy.

    With a geographic number from Colt your organisation will benefit from:

    1. Cost effectiveness as you do not pay the full cost for customers to call you
    2. Appearing Local by having a geographical number, you can be shown as a local organisation, instead of being a distant organisation far away
    3. Avoiding customer concern as customers are more trusting of local numbers and more receptive to them

    With a toll free number from Colt your organisation can benefit from:

    1. Improved customer service as a customer will not be satisfied by having to pay in order to call your organisation
    2. Increased call leads as customers are more likely to call your organisation to inquire about your business if you give them a number which is free to call
    3. Better reach and accessibility as toll free numbers makes your business more accessible to your customers as they can connect to you free of cost
  • These numbers are used for a call with added features, with the charge of calling this number generally higher than normal numbers, where you receive some revenue from the call.

    With a Premium Rate number from Colt, your organisation will benefit from:

    1. A Source of Revenue for Business as a premium rate number can prove to be a valid source of revenue which requires no extra costs
    2. Professional Customer Care Services as a premium rate number can help you to improve your customer care services by generating revenue to invest in them from the number
    3. A Way to Market your Products/Services because if your business falls in the mid or small-scale category, you can use a premium rate number for marketing purpose as it adds an element of professionalism and authenticity to your organisation
  • Get a number where the cost of the call is split between you and the caller, meaning you may receive a share of the revenue.

    With a Shared Cost number from Colt your organisation will benefit from:

    1. Reduced costs as there are no hidden charges or added extras, so your customer will share the cost with you.
    2. Professional numbers which gives your organisation a professional look and feel, and ca indicate the value of the service your providing by asking the customer to pay a share of the cost.
    3. Operating in national and international level by giving the impression that your company operates on a bigger scale by providing you a national or international presence, which is attractive to customers.

Use our online quoting tool for Inbound Numbers

We’ll ask you for a few pieces of information and be able to provide a custom quote in less than 24 hours.

Download the datasheet