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APIs

Also known as:
Application Programming Interface
APIs are mechanisms that enable two software components to communicate with one another, by using a set of definitions and protocols, essentially creating a common 'language'. There are four ways that APIs can work depending on when or why they are created. These are SOAP (Simple Object Access Protocol), RPC (Remote Procedure Calls), Websocket & REST APIs.
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APIs

Also known as:
Application Programming Interface
APIs are mechanisms that enable two software components to communicate with one another, by using a set of definitions and protocols, essentially creating a common 'language'. There are four ways that APIs can work depending on when or why they are created. These are SOAP (Simple Object Access Protocol), RPC (Remote Procedure Calls), Websocket & REST APIs.
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CCaaS

Also known as:
Contact Centres as a Service
Contact Center as a Service (CCaaS) is a cloud-based software that gives businesses access to the provider’s contact center solution through a scalable, pay-as-you-go pricing model where specific features are available on an as-needed, a la carte basis. CCaaS technology (also called hosted contact center software) is entirely hosted and maintained by the provider — not the end-user — in an offsite data center. This means CCaaS users avoid the costs of expensive hardware and in-house IT teams while benefitting from a solution that evolves alongside their business needs.
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Cloud Connect

Also known as:
Dedicated Cloud Access, IP Connect Direct Connect Dedicated Interconnect Fast Connect
In simple terms, cloud connect is a connection between a private network and a public cloud. In the past, all connections to the cloud were from a public network into a public cloud. But today, more technologies are available, including private and hybrid clouds. A cloud connect allows you to interact with all of these cloud types from a private, dedicated network. Using a private network to transport data is firstly a much more secure process, but also much more reliable when being used for mission-critical tasks.
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Cloud UC

Also known as:
Unified Communications, Intelligent Communications
Cloud UC (Unified Communications) refers to the leveraging of networking for the storage, and transmission of, data, video and voice. Over recent years, businesses have become less dependent on hardware based in a single location, and with the rise in hybrid working, communications functions are required not just in the office, but everywhere else. Cloud Unified Communications are completely managed, stored, and accesses in various ways via the Internet, creating 'infrastructure as a service'.
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Digital Infrastructure

Also known as:
DI
Digital infrastructure is the foundation of any connected business. It enables success, powers transformation and connects people around the world. It includes connectivity, cloud, compute, security, storage, SaaS and PaaS applications and much more. The growth in digital infrastructure is driven by cloud migration, the hybrid workplace, the automation of almost everything and the need to enable flexibility of service and capability on a global scale.
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Hybrid Cloud

Also known as:
Multicloud
A hybrid cloud is a mixed computing environment where applications are run using a combination of computing, storage, and services in different environments—public clouds and private clouds, including on-premises data centers or “edge” locations. Hybrid cloud is rapidly becoming the cloud model of choice for organisations seeking the best of all worlds. But if a hybrid or multi-cloud deployment is not supported by the right connectivity, then a poor experience can result and expected dividends fail to materialise.
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Optical

Also known as:
Layer 1, Backbone
Available in Europe and Asia, the Colt Optical Portfolio provides the very highest levels of network performance by permitting transmission over longer distances and at higher bandwidths (data rates) than wire cables. Colt’s high bandwidth optical network services portfolio directly address the requirements of enterprises, carrier operators and GCN players requiring connectivity between major sites and data centres. Colt’s IQ Network covers metro, long-haul, and international, including subsea, spanning across Asia, Europe, and North America, with service bandwidths from 1Gbps to 400Gbps.
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SASE

Also known as:
Secure Access Service Edge
SASE is the convergence of modern WAN services and network security services into a single cloud based service model. SASE has emerged as a concept in a response to growing challenges of digital business transformation, edge computing and workforce mobility as organisations face increasing pressure to converge services in order to reduce complexity, improve speed and agility, enable multi-cloud networking and secure new SD WAN architecture.
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SDN

Also known as:
Software-defined Networking
Software-Defined Networking (SDN) is a network architecture approach that enables an organisation’s network to be centrally controlled using software applications. This means that operators can manage their networks holistically, regardless of underlying network technology.
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