ISDN Voice Services

Discover more about ISDN services

• ISDN to SIP ready

  Colt Voice Line delivers direct ISDN to your TDM-based PBX with enhanced geographic coverage via Next Generation IP technology, utilising SIP trunking to deliver over a variety of IP based access.

  Colt SIP Trunking is offered through a variety of access options to your IP-PBX and optimises your telephony in a single, IP-based network.

  We support all of your connectivity requirements from standalone connections to voice-data converged over Colt’s Internet access or private IP networks.

• Control your costs

  As standard with all of Colt’s voice services, customers are provided access to data that enables you to analyse your calls and telecoms spend in different ways, thus managing and controlling your costs. Reports can be generated to show usage by hour, day, week, by originating number and called number. Data can be organised in different ways to show e.g. highest costs, longest duration calls and much more.

  Colt can implement the Call Barring option to disable calls to specific destinations. Although Colt has no control of or responsibility for protecting its customers against fraudulent activity, Colt traces abnormality or deviation in your usage pattern and takes the appropriate actions, such as blocking calls. Where suspected fraud is detected, we endeavour to contact you as soon as possible.

• Business continuity and resiliency

  To ensure your business continues to operate should the unexpected happen, Colt’s resiliency services can be tailored to your requirements.

  In the event of a customer related incident, our Disaster Recovery service will re-direct all your traffic to an destination of your choice. In the event of an unexpected network failure, having a resilient network design will ensure your traffic is automatically re-routed over an alternative network path, enabling your business to continue to make and receive calls.

  Alternatively, Inbound Call Re-routing allows Colt to automatically redirect your voice traffic to an alternate DDI of an operator console or auto-attendant in the event of an IP network failure.

  With the Voice Dual Homing option, we implement separate trunks across two geographically diverse nodes, enabling load-share or active/standby configuration with automatic fail-over. Our pre-sales consultant team can help with your network design and disaster recovery plan(s) to suite your business needs.