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How to optimise Microsoft Teams with Cloud Contact Centre platforms
As Teams adoption increases, and in particular its use for voice and telephony services, so too does the demand for integration into contact centre and customer support capabilities.
Continue ReadingPlanning for an SD WAN future
The challenging and unpredictable nature of 2020 forced enterprises everywhere to review their IT priorities and focus spending around what really matters – continuity, resilience, agility and ease of management. In this context it is easy to see why the popularity of SD WAN has not only sustained but increased in the last year.
Continue ReadingThe definitive guide to NetOps
The whole concept of NetOps is to give enterprises the right philosophies and tools to build a network that can respond quickly to application and end user needs.
Continue ReadingColt emerges as a Strong Performer in The Forrester Wave for SD WAN Services
Forrester names Colt a Strong Performer in The Forrester Wave™: Software-Defined WAN Services, Q4 2020 stating “Colt Technology Services has a strong roadmap that compliments a robust offering” as well as its vast presence in Europe.
Continue ReadingThe future of the European job market
This report highlights the main drivers of this more dynamic European job market until 2030 to help policymakers and technology and business leaders shape and develop their talent and workforce strategies.
Continue ReadingWhy a Successful Digitalisation Strategy Requires Intelligent, On-demand Networking
In collaboration with Frost & Sullivan and Ciena, we examine the evolving role of the network in the digital era.
Continue ReadingHow MX is defining the future of CX
Delivering a great customer experience (CX) is fast becoming a key differentiator. As our customers’ world becomes more connected, the links between machines are just as important as those to the customer.
Continue ReadingConnecting to the future of the Media and Entertainment industry
The Media and Entertainment (M&E) sector plays a big part in almost all our lives. As companies aim to reach, attract, and engage customers more effectively, brands are seeking to build, buy, and borrow media capabilities to enable new technologies and innovation.
Continue ReadingConnecting the Capital Markets in the SDN era: a new approach
Connectivity has always been at the heart of the capital markets and it’s an area currently undergoing considerable change.
Continue ReadingHow to unlock the true value of your cloud migration
The global cloud computing market is set to reach $295 billion by 2021, a 12.5% growth from 2019 (despite COVID-19 disruptions).
Continue ReadingA guide to migrating from Skype For Business to Microsoft Teams
Microsoft Teams has the potential to significantly improve productivity, but the migration needs to be managed carefully.
Continue Reading4 cloud connectivity mistakes and how to avoid them
75% of enterprises run at least one application in the cloud and with 80% of traditional data centres set to…
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