Colt is certified as compliant with GLF Fraud Code of Conduct

Published by Colt Technology Services on November 16, 2021

Colt is proud to have been certified compliant with the ITW Global Leaders Forum (GLF) Code of Conduct, demonstrating the company’s active work to stop fraudulent voice traffic in international telecommunications.

This makes Colt one of only 19 carriers to be able to provide this mark of assurance to its customers and suppliers.

The purpose of the Code of Conduct is to set the benchmark of behaviour that carriers should seek to attain to ensure that there is consistent action taken across the industry to fight against fraudulent traffic. It focusses on six principles related to targets and reporting, processes, destinations, payment flows, information sharing and contracting.

These principles are:

  • Targets for prevention of fraudulent traffic to be included within management reporting
  • Carriers to adhere to i3 Forum recommended processes to detect and avoid fraud
  • Identified fraudulent number ranges and destinations to be blocked
  • All reasonable action to be taken to avoid payment flows to the instigators of fraudulent traffic
  • Commitment to share information regarding fraudulent traffic flows with carrier peers
  • Adoption of standard contracting terms addressing fraudulent traffic management

Colt scored over 70% in each of the six principles, highlighting that the fight against fraudulent traffic is a priority, with the business is taking real action against it.

Looking forward, Colt will continue to be committed to increasing the sharing of information between itself and other carriers to accelerate the blocking of fraudulent traffic, and to support the growth of emerging technologies, such as DLT-based solutions.

Kamaljeet Kumar is Associate Snr. Manager, Anti-Fraud Operations at Colt

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