What we’re doing to support our people during the Coronavirus pandemic

Home ❯ Blogs ❯ What we’re doing to support our people during the Coronavirus pandemic

As our CEO recently wrote, these are unprecedented and uncertain times.

Like many businesses, there is not one of our locations or colleagues that are not being affected by Coronavirus and the measures its outbreak is forcing us all to take.

We know that our people are our most vital asset, and for the past few weeks as this situation has changed and evolved – protecting and supporting them has been at the heart of every decision we have made.

Last Friday we had our second all company conference call on this situation to share some of the measures that we are putting in place to support them during this time. Our people have been working round the clock to ensure our customers are prepared for the challenges they are facing, and we as a leadership team, wanted to do the same for our people. As part of this, we shared the commitments we are making to our more than 5000 strong workforce.

Sick pay

We’re guaranteeing a minimum of 90 days fully paid sick leave for any colleagues who contract Covid-19.

Annual leave

We’re extending the period to take any unused annual leave, which usually expires in the coming months.

Safe work allowance

We’ll reimburse our people up to €200 (or local equivalent), so they can provide themselves with a safe and comfortable home working environment.

Special assistance fund

We’re setting aside €250,000 to help employees who may experience financial hardship over this period.

These are measures we are proud to offer because we know that we are in a privileged position as a company able to do this. As the situation is changing, we will keep assessing these measures to see if there’s more we can do.

We will also be looking for opportunities for how, as a company, we can support wider initiatives for others struggling right now.

This is not going to be a short period of uncertainty, and we owe it to our people and the community we serve to keep doing all that we can for them. We are of course going to monitor this situation closely, and keep all our people informed because we know now more than ever #Connectivity Matters.

Melanie Halsey – Executive Vice President of Human Resources

Melanie Halsey

27 March 2020

Recent posts

What is Cloud Prioritisation?

Colt Cloud Prioritisation combines the benefits of optimised routing and direct peering infrastructure with traffic prioritisation between customer router and provider edge router. Customers can reach Microsoft Teams, Office 365, Azure, Windows Virtual Desktop, or any other Microsoft SaaS application with a consistent and SLA-backed user experience. Cloud Prioritisation customers can decide how much of...
Continue Reading →

What is BYOC?

Bring your own Carrier (or BYOC) is a concept which has begun to gain more traction during the rise of collaboration platforms such as Microsoft Teams. As Microsoft’s own calling plans do not suit every business, they have introduced ‘Direct Routing’ as a way for companies to integrate their existing telephony vendors into their technology...
Continue Reading →

What is CCaaS?

Contact Center as a Service (CCaaS) is a cloud-based software that gives businesses access to the provider’s contact center solution through a scalable, pay-as-you-go pricing model where specific features are available on an as-needed, a la carte basis. CCaaS technology (also called hosted contact center software) is entirely hosted and maintained by the provider —...
Continue Reading →