When people think about what it means to be visionary, it conjures up the image of someone taking on the tough challenges, facing up to them and taking a different approach – one that might not even occur to others.
One definition is of someone ‘planning for the future with imagination or wisdom’ – it’s exactly how I’d describe our approach at Colt so it’s great that Gartner recognised us as a Visionary in its latest Magic Quadrant report.
Our industry has changed dramatically in the last few years and customers expect us to do a lot more than ‘simply’ provide connectivity. As more business-critical applications move to the cloud, as end users expect more of their service providers and as mobile connectivity becomes ever more ubiquitous, we need to help our customers manage these challenges and evolve their business.
Our high bandwidth strategy helps customers understand the challenges of tomorrow and utilising the next generation of technologies, while building them into our own business to improve what we do and how we deliver it.
For Colt it’s also about the service we provide and challenging perceptions of what ‘good’ looks like. We’ve already got one of the best Net Promotor Scores (NPS) in our industry with 64, but we’re aiming even higher.
As we stand at the beginning of a new decade our customers are facing up to a constantly changing set of demands and challenges. Our approach at Colt is to join them on this journey, working together and bringing our expertise and experience to help them plan for tomorrow. We believe being recognised by Gartner as a Visionary shows we’re on the right path – but more importantly, our customers know it as well.
Get a copy of the report here.
Gartner, Magic Quadrant for Network Services, Global, February 2020
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