How Colt’s innovative approach has set us and our customers up for success

It was a great feeling to discover that Colt has once again been included as a Visionary in Gartner 2021  Magic Quadrant for Network Services, Global. We believe, being a Visionary is a key part of our strategy, vision and mission at Colt. We’ve always been a company not afraid to do things differently or to challenge the standards people expect from our industry.

Our new strategy, announced towards the end of last year, builds on Colt’s DNA and the Colt IQ Network to ensure our business is agile enough to support enterprises as they move into the future. This didn’t come from a handful of execs or external consultants – it came from Colt’s own people. I spent months speaking to Colties across the business to understand how we can optimise our organisation, while remaining true to what is required of our network and to our customer relationships.

What came across is just how much the Visionary approach runs throughout our business. Whether it’s looking at ways to push an already industry leading Net Promotor Score even higher, how we enable enterprises to hit digital transformation objectives in a rapidly changing world, or how we constantly deliver capacity for some of the world’s biggest content networks – our people are always  innovating and going above and beyond.

This time last year my predecessor Carl talked about why being a Visionary matters and it’s even more true today. 

For us, being a Visionary means we aren’t stuck in a single way of working or getting things done. We find the best solution for each of our customers and deliver the best possible experience while doing so. Given the disruption of the last year, this approach has helped Colt and its customers through some trying times and it’s also helped us build a platform for the future.

In a world where connectivity matters more than ever, Colt’s innovative  approach is one that is delivering real value to our customers and partners. For me, the best thing about this approach is that we’re never done striving to do even better.

Get a copy of the report here.

 

Gartner Disclaimer:

Gartner, Magic Quadrant for Network Services, Global, Neil Rickard, Bjarne Munch, Danellie Young, “2 March, 2021”

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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