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Growth, innovation and cost-efficiency are 2022 priorities for IT leaders

After another unpredictable year, IT leaders and CIOs are looking ahead to next year and assessing how to stay agile and ahead.  According to the latest report by  Gartner® “Top Strategic Technology Trends for 2022”, growth, innovation and cost-efficiency are key areas for IT leaders to focus on.

These trends are being driven top down by CEOs who want to drive growth, adopt technology to scale digitalisation, and create scalable IT foundations for cost-efficiency.

It’s something we’re seeing as customers migrate more applications and workloads to the cloud, embracing the flexibility and agility it brings, while embracing technology to enable hybrid work and process efficiencies.

In its report, we believe Gartner outlines that digital investments will be a top technology driver in 2022, with companies looking to do more and scale their digital environments they’ve been developing during the pandemic. Utilising partners and having a touchpoint on consumers will help companies to create scalable, resilient foundations for the future.

Here, we’ve pulled the top three trends we think should be a priority for IT leaders in 2022:

1. Distributed enterprises

Driven by the increase in hybrid and home-working, distributed enterprises are on the rise. The workforce is becoming more geographically distance, which will put more stress on your network and potentially affect the experience for both your employees and customers. However, this can be used as a benefit by enterprises to redesign their networks and transform.

Gartner expects that “by 2023, 75% of organisations that seize the benefits of distributed enterprises will increase revenue growth 25% faster than their competitors.” With a distributed workforce, the focus will be on facilitating collaboration while enabling high-quality remote access. But technology can be as much of a barrier to a successful remote working strategy as it is an enabler. Check out our toolkit to help you build a solid hybrid working foundation.

2. Security

With a workforce distributed across multiple locations comes security concerns, as the security perimeter has shifted. There will be a focus in making sure that wherever your employee base is, they can do their work in a technologically sound and secure way.

Gartner talks about cybersecurity mesh architecture (CSMA) which is an approach to extend security controls beyond traditional enterprise perimeters. It will bring integrated tools with common interfaces and APIs into the security process as needed. According to Gartner “by 2024, organizations adopting a cybersecurity mesh architecture to integrate security tools to work as a cooperative ecosystem will reduce the financial impact of individual security incidents by an average of 90%.”

3. Cloud-native platforms

Cloud-native is an approach to software development and building applications that uses the advantages of a cloud computing delivery model. Using cloud-native applications and platforms means that enterprises can harness increased agility, scalability and reliability, as well as reduced costs.

Gartner predicts that “cloud-native platforms will serve as the foundation for more than 95% of new digital initiatives by 2025, up from less than 40% in 2021.” In this fast-changing world, moving to the cloud is more mission-critical than ever, but without a robust cloud connectivity strategy, your organisation faces risks along the way. Our 2021 Cloud Research Report dives into what is driving the next era of cloud migration.


So, whether you’re considering your distributed workforce, your security set-up or your cloud applications, having the right partner to assist you on that journey and through that discussion can help. Modern enterprises need a modern telco to help them in creating extraordinary connections together.

Download the full Gartner report to find out the other top technology trends to keep your eye on in 2022 or get in contact with us to help you on your transformation journey.


Gartner, Top Strategic Technology Trends for 2022, By David Groombridge, Frances Karamouzis, Et-All, Published 18 October 2021.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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