People

How we work

Our philosophy can be summed up as “focus and simplicity”. We keep a clear focus on our customers and their needs; on the management of our assets; on ensuring that we are easy to do business with and that our straightforward propositions are what are customers are looking for.

Our people play a crucial role in providing our customers with reliable services and solutions. This leaves customers free to focus on their priorities and make their business better. We know that this is what matters to customers, what they really want from their service provider. When it matters, customers choose Colt.

Our people

Colt people are our greatest asset in delivering value to our customers. Our multinational workforce ensures that we have the right people in the right locations to meet our customers’ local needs. Our systems and processes are geared to bring out the best in our people so that they can deliver the kind of experience our customers are seeking.

We aim to create a high performance culture which consistently meets customer expectations. Respecting cultures, personalities and approaches along with our values helps ensure that everyone at Colt can work together to become the most customer orientated people in the industry.

We value development here at Colt and created the Colt Academy, an initiative which educates and develops skillsets among colleagues and managers. We believe that providing  development opportunities for colleagues is a great way to create the kind of working environment needed to deliver for our customers.

Our values

The attitude of our people, the way they behave and work together comes from a simple but powerful set of core values .

Customer: We deliver an exceptional customer experience every time

We look at the world through the eyes of our customers – external and internal. We work hard to understand their needs, we search for ways to make their experience better. And we focus on the things that do.

Ownership: We take ownership of our actions and our commitments

We care about our business. We care about what our customers think of us, we care about the money we spend and we care about results. We take responsibility for our actions, we always focus on improvements, we do work we are proud of, we deliver on our promises and we keep going until the job is done.

Leadership: We demonstrate leadership, always striving to be the best at whatever we do

We aim to be leaders – in service, in products and solutions, in customer experience and in the speed of our actions. We are decisive. We do the right things for the right reasons.

Teamwork: We put teamwork at the heart of our business, working with others to achieve success

We work with customers, colleagues and suppliers to deliver results. We trust each other, we are open and honest and we build relationships that last. Together, we get things done.

Careers

We recruit the brightest and best in the business.

Talented people help drive our business forward and deliver what our customers need.

We think in terms of who can get results for our customers. Being the right fit for our customers means you will stop at nothing to give them what they need. This is the attitude we seek when filling our teams with qualified and experienced people.

Search Vacancies

Graduate Positions


Person

Meet Jason

Account Manager, United Kingdom

Having come from a financial background, I wanted a new challenge. I chose Colt as I liked their values and the Capital Markets team were looking for people with experiences like myself.
continue


Person

Meet Rajat

Lawyer, India

Having previously worked for a similar business, my perception was that working in Colt’s legal team would be similar, but the story was different.
continue


Person

Meet Alexandra

Learning Services Lead, Romania

I joined Colt as a Coordinator of internal learning programmes, as the single point of contact for our lead trainers.
continue


Person

Meet Lucrecia

Head of Product & Services Development, Spain

What I love about working at Colt is that every day, there is the possibility to work with people from so many different nationalities.
continue


Person

Meet Nikita

Senior Analyst, Accounting & Reporting, India

With three and a half years’ work experience in the Pharmaceutical and Telecom Industry, I chose to be a part of Colt undoubtedly because I believed that they provided the best opportunity
continue


Person

Meet Lucy

Marketing Co-ordinator, United Kingdom

As Marketing Coordinator, my day-to-date role is very varied; my main responsibilities are event management and content creation.
continue


Person

Meet Mohammad

Regional Director - Service Management, United Kingdom

Day to day, I manage and develop a regional Service Management team, motivating the teams and delivering through a changing environment.
continue


Person

Meet Ben

Operations Manager Netherlands & Belgium

I have been working in the telecom industry for 15 years and have spent the last 10 years working specifically in the data centre field.
continue

Leadership

Executive Committee

Carl Grivner

Carl Grivner
Chief Executive Officer

Carl Grivner was appointed Chief Executive Officer of Colt in January 2016. He joined Colt having spent 3 years in Singapore as CEO at Pacnet, directing the global strategy of one of Asia’s leading end-to-end communications service providers.

Prior to that, Carl was CEO of XO Communications, a US network provider, for eight years where he played a key role in transforming the business from a local exchange carrier to a national carrier.

Carl has held several executive level positions in the telecommunications and information technology industry including Chief Executive Officer of Cable & Wireless plc (Western Hemisphere) where he headed the North American operations. He also held various senior management positions in Ameritech and IBM.

He brings over 25 years of international executive and leadership experience including 12 years’ operating at the level of Chief Executive Officer at major telecommunications companies in North and Central America, Europe and Asia.

Rogier Brongsgeest

Rogier Bronsgeest
Chief Customer Experience Officer

Rogier Bronsgeest was appointed Chief Customer Experience Officer and is responsible for managing Colt’s Customer Service and Experience across the company.

Rogier has held senior leadership roles in Telecoms and IT services companies, where he has managed and transformed global service and operational organisations as well as global P&L’s. Previous Roles include President Global Customer Service at Britsh Telecom Global Services where he created a single global service organisation and transformed the customer experience and cost base.

Prior to BT Global Services Rogier held international positions at KPN, Getronics, IBM, Rational Software, Baan Software and Unisys.

Rajiv Datta

Rajiv Datta
Chief Technology Officer

Rajiv Datta joined Colt on 1 January 2016 as Chief Technology Officer (CTO). Rajiv is responsible for the development of Colt's network technology strategy, the creation of our next generation of products and services, including the evolution of our SDN-based network capability, and the delivery of our digital customer experience.

Rajiv has held a number of very senior strategic positions in the telecoms and communications infrastructure industry, most notably at AboveNet Communications Inc., which was a leader in providing high-bandwidth connectivity services to enterprises and carriers. During his tenure at AboveNet, Rajiv served in various capacities including that of Chief Technology Officer and most recently, Chief Operating Officer. In this role, Rajiv was responsible for the day-to-day management of the company including sales, marketing, service delivery, network management, IT, engineering, and infrastructure.

Hugo Eales

Hugo Eales
Chief Financial Officer

Hugo Eales was appointed Chief Financial Officer in November 2014, and is responsible for driving Colt’s financial and commercial agenda forward across the Group. Hugo has held senior leadership roles in telecommunications and IT Services companies where he led financial and operational transformation.

Previous roles include Global Chief Financial Officer for BT Global Services where he drove significant cost transformation, managed positive cash flow and profitability across the organisation and drove cultural transformation within the finance teams.Prior to BT Global Services, he spent 15 years at CSC Computer Sciences Ltd, an IT outsourcing company where he held a number of senior roles in the UK, US and Switzerland. His early career was spent with Laurentian Life and Salomon Brothers.

Caroline Griffin Pain

Caroline Griffin Pain
Company Secretary & Legal Counsel

Caroline Griffin Pain joined Colt as Company Secretary in April 2005. She is responsible for corporate governance at Colt and acts as Corporate Secretary to the Board, Audit Committee and Remuneration Committee. Caroline is Chairman of the Corporate Compliance Committee, dealing with Code of Conduct matters, Whistleblowing and Ethics and responsible for implementing and monitoring Colt’s anti-bribery programme. She is a company trustee of the UK Pension Scheme. She has been responsible for managing a number of corporate transactions at Colt including the recent take private delisting and numerous open offer fund raisings over the years.

Caroline joined Colt from a Reuters joint venture, Radianz, where she was Company Secretary having previously held senior management positions at Antfactory, a private equity incubator and spent nine years at Rea Brothers Group plc, a quoted financial services group, where she was General Counsel. Caroline qualified as a solicitor in 1990.

Akber Jaffer

Akber Jaffer
Chief of Staff

Akber Jaffer is Chief of Staff at Colt with accountability to drive the delivery of our strategy across the business.

He was previously Chief of Staff within the Network Services business unit, and before this, spent three years on assignment in Asia where he was General Manager of the Data Centre Business as well as holding accountability for overseeing strategy and investment activity for the Asian region. Prior to this, Akber set up, managed and was instrumental in growing the DCS Business Unit P&L across Europe. Akber joined Colt as VP of Group Strategy and Business Development and subsequently oversaw the programme management and architecture teams.

Before joining Colt, Akber worked with several high-tech Silicon Valley start-ups across the digital, software and mobile sectors in various commercial and operational roles. In his early career, Akber worked in the consulting practices at Coopers & Lybrand (PwC) across the Financial Services and TMT sectors and prior to that began his career at Unisys within their Emerging Markets division.

Paul Musson

Paul Musson
Chief People Officer

Paul Musson was appointed EVP, Human Resources with effect from January 2011. Paul has a clear remit to drive the people and performance agenda ‘top down’ across Colt’s business and service units.

Paul recently completed a successful period as Director, People & Organisation Development where he led the implementation, continuous improvement and effective use of the Colt Talent Management system, to support improved performance and career management. He also championed enhancements to our recruitment processes and developed our leadership development programmes.

Paul was a key member of the strategic project team supporting the implementation of the new operating model through concept and design to implementation.Paul has over 22 years’ experience in Human Resources, working at a leadership level, with his last two appointments being corporate roles at global FTSE 100/S&P 250 companies, BAE Systems & Weatherford International.Paul holds an MSc in People & Organisation Development from the University of Sussex.

Ernest Ortega

Ernest Ortega
Chief Revenue Officer

Ernie Ortega is acting Chief Revenue Officer (CRO) at Colt commencing January 2016. Ernie joined Colt last October as VP Sales in the US. Ernie is currently responsible for the CRO function which includes Colt Sales teams across Europe, Asia, US, Strategic Wholesale, Capital Markets, as well as the Marketing, Brand and Sales Enablement teams.,

Prior to Colt, Ernie was Chief Revenue Officer at Cogent Communications, where he transformed the company from an SME-focused IP player to a data connectivity company focused on enterprise and wholesale customers. Before this he spent many years at XO Communications where his most recent roles were EVP for Sales, Marketing & Operations and President Carrier Services.

Board of Directors

Carl Grivner

Carl Grivner
Chief Executive Officer

Carl Grivner was appointed Chief Executive Officer of Colt on 1 January 2016. Carl was previously CEO of Pacnet, directing the global strategy of one of Asia’s leading end-to-end communications service providers. Prior to that, Carl was CEO of XO Communications, a US network provider, where he played a key role in transforming the business from a local exchange carrier to a national carrier. Carl has held several executive level positions in the telecommunications and information technology industry including CEO of Cable & Wireless plc (Western Hemisphere). He also held various senior management positions in Ameritech and IBM. He brings over 25 years of international executive and leadership experience including 12 years’ operating at the level of CEO at major telecommunications companies in North and Central America, Europe and Asia.

Hugo Eales

Hugo Eales
Chief Financial Officer

Hugo Eales was appointed to the Board on 1 November 2014.Hugo has held senior leadership roles in telecommunications and IT Services companies. His previous roles include Global Chief Financial Officer for BT Global Services and at CSC Computer Sciences Ltd, an IT outsourcing company where he held a number of senior roles in the UK, US and Switzerland. Hugo’s early career was spent with Laurentian Life and Salomon Brothers.

Simon Haslam

Simon Haslam
Chairman

Simon Haslam was appointed to the Board on 16 January 2007 and as Chairman on 1 January 2014. Simon is a Senior Adviser and Board Member at FIL, having joined FIL originally as CFO in 1995. He is a Director of FIL Limited and also serves on other boards of businesses within the FIL Group, including chairing the audit committee of FIL’s UK financial services business. He is a Fellow of the Institute of Chartered Accountants in England & Wales, and was previously an audit and consulting partner with Deloitte.

Jennifer Uhrig
Jennifer Uhrig
Non-Executive Director

Jennifer Uhrig was appointed to the Board on 1 January 2015.Jennifer spent 22 years at Fidelity Investments. Since retiring from money management in 2009, she has served in an advisory role at Fidelity and now sits on the boards of Forum Pharmaceuticals, a Fidelity affiliate and Geode Capital Management. Jennifer is also a member of the Board of Overseers of the Tuck School of Business at Dartmouth College, the Board of Trustees of the New England Conservatory, and the Board of Trustees of the Massachusetts Eye and Ear Infirmary.

Michael Wilens
Michael Wilens
Non-Executive Director

Michael Wilens was appointed to the Board on 1 January 2012.Michael has served as President of both Fidelity’s Asset Management division and Fidelity’s Enterprise Technology and Operations division. He was previously CEO of Thomson Reuters North American Legal division (Westlaw) and CTO at Thomson Reuters. He also served as CEO of Legion, a division of Group Lagardere and was CEO/co-founder of several software and information company start-ups.

Caroline Griffin Pain
Caroline Griffin Pain
Company Secretary

Caroline Griffin Pain joined Colt as Company Secretary in April 2005. She is responsible for corporate governance at Colt and acts as Corporate Secretary to the Board, Audit Committee and Remuneration Committee. Caroline is Chairman of the Corporate Compliance Committee, dealing with Code of Conduct matters, Whistleblowing and Ethics and responsible for implementing and monitoring Colt’s anti-bribery programme. She is a company trustee of the UK Pension Scheme. She has been responsible for managing a number of corporate transactions at Colt including the recent take private delisting and numerous open offer fund raisings over the years.

Abby Johnson
Abby Johnson
Non-Executive Director

Abby Johnson was appointed to the Board on 1 October 2015. Abby is President and CEO of FMR LLC, the parent company of Fidelity Investments. Abby joined the firm in 1988 and began her career as an equity research analyst. She spent a number of years in the company’s asset management division, where she served as president from 2001 to 2005. Abby has held various senior management roles at FMR, including as president of FMR’s retail, workplace and institutional businesses. Abby joined FIL Limited’s Board as a Director in November 2012 before becoming its Chairman in February 2014.

Cyrus Jilla
Cyrus Jilla
Non-Executive Director

Cyrus Jilla was appointed to the Board on 1 October 2015. Cyrus is President & CEO of Eight Roads, the proprietary investment arm of Fidelity International Limited. Prior to this Cyrus was CEO of Element Six Group, where he also served as a member of the De Beers’ Executive Committee. Previously, Cyrus was the Managing Partner of Bain & Company UK, a global strategy consultancy. Cyrus began his career at Schroders PLC.

Lane MacDonald
Lane MacDonald
Non-Executive Director

Lane MacDonald was appointed to the Board on 1 October 2015. Lane is the President and Chief Investment Officer of FMR Diversified Investments, having previously served in a similar role at The Crosby Group. Prior to this, Lane spent six years in various leadership roles at Harvard Management Company, which manages Harvard University’s $33 billion endowment. Lane was previously a General Partner at Alta Communications for eight years where he focused on originating and managing private equity investments. He also worked for various other private equity firms and investment banks.

Audit Committee

Simon Haslam
Simon Haslam

Simon Haslam was appointed Chairman of the Audit Committee on 1 October 2015. Simon was appointed to the Board on 16 January 2007 and was appointed as Chairman on 1 January 2014. Simon is a Senior Adviser and Board Member at FIL, having joined FIL originally as CFO in 1995. He is a Director of FIL Limited and also serves on other boards of businesses within the FIL Group, including chairing the audit committee of FIL’s UK financial services business. He is a Fellow of the Institute of Chartered Accountants in England & Wales, and was previously an audit and consulting partner with Deloitte.

Steven Schiffman
Steven Schiffman

Steven Schiffman was appointed as Member of the Audit Committee on 1 October 2015. Steven is Treasurer of FMR LLC, the parent company of Fidelity Investments. Steven has 25 years of finance, treasury and mergers & acquisitions experience, predominantly in large multinational corporations. Prior to joining Fidelity in April 2009, he was Senior Vice President, Treasury and Corporate Development for Starwood Hotels & Resorts, and Senior Vice President, Finance and Treasury for Revlon, Inc. He also served as CFO of G-Log, Inc. and RSL Communications, LTD.

Jennifer Uhrig
Jennifer Uhrig

Jennifer Uhrig was appointed as Member of the Audit Committee on 1 October 2015. Jennifer was appointed to the Board on 1 January 2015. Jennifer spent 22 years at Fidelity Investments. Since retiring from money management in 2009, she has served in an advisory role at Fidelity and now sits on the boards of Forum Pharmaceuticals, a Fidelity affiliate and Geode Capital Management. Jennifer is also a member of the Board of Overseers of the Tuck School of Business at Dartmouth College, the Board of Trustees of the New England Conservatory, and the Board of Trustees of the Massachusetts Eye and Ear Infirmary.

Remuneration Committee

Lane MacDonald
Lane MacDonald

Lane MacDonald was appointed as Chairman of the Remuneration Committee on 1 October 2015. He was also appointed to the Board on 1 October 2015. Lane is the President and Chief Investment Officer of FMR Diversified Investments, having previously served in a similar role at The Crosby Group. Prior to this, Lane spent six years in various leadership roles at Harvard Management Company, which manages Harvard University’s $33 billion endowment. Lane was previously a General Partner at Alta Communications for eight years where he focused on originating and managing private equity investments. He also worked for various other private equity firms and investment banks.

Cyrus Jilla
Cyrus Jilla

Cyrus Jilla was appointed as Member of the Remuneration Committee on 1 October 2015. He was also appointed to the Board on 1 October 2015. Cyrus is President & CEO of Eight Roads, the proprietary investment arm of Fidelity International Limited. Prior to this Cyrus was CEO of Element Six Group, where he also served as a member of the De Beers’ Executive Committee. Previously, Cyrus was the Managing Partner of Bain & Company UK, a global strategy consultancy. Cyrus began his career at Schroders PLC.

Pat Murphy
Pat Murphy

Pat Murphy was appointed as Member of the Remuneration Committee on 1 October 2015. Pat has been the Senior Vice President in charge of Human Resources at Devonshire Investors since 2011. Prior to this she worked at Devonshire on human resources issues across several companies in the domestic portfolio. Pat began her Fidelity career in 1998 as Senior Vice President of Human Resources of the Seaport Hotel in Boston. Prior to Fidelity, Pat worked for many years with Delaware North Companies where she held my assignments in HR.

Sally Nelson
Sally Nelson

Sally Nelson was appointed as Member of the Remuneration Committee on 1 October 2015. Sally joined FIL Limited in 1999 and is currently FIL's Chief Administrative Officer with responsibility for global Human Resources, Corporate Affairs, Corporate Property Services, FIL Foundations and Service Operations in India and Tunisia. Prior to this, she was FIL's global head of Human resources. Before joining FIL, Sally worked at PwC in Human Resources for twelve years. Sally is a Board Member of FIL Holdings (UK) Limited and also on the FIL Remuneration Committee.