Colt’s Intelligent Network just got smarter
As a result, we can provide leading-edge, inbound voice services that will enhance the experience of your customers when they contact your organisation.
With Colt, you can maximise the value of every customer interaction. Feature-rich call routing ensures that calls are answered promptly and directed to your most suitable advisor across your business.
Our advanced tools and real-time business intelligence let you find out more about your customers and increase the performance of your agents. It’s possible to reduce cost and complexity too, while remaining flexible and scalable.
Available to every business
Colt’s Intelligent Network (IN) Services are available, affordable and easy to use for businesses of every size and sector. You don’t need to purchase any extra equipment. We can integrate our services with your current communications infrastructure like your contact centre – or provide stand-alone routing solutions.
You can use your existing geographic or non-geographic numbers – or add new numbers. With Colt IN Services, it’s easy to project a national or international presence* to your marketplace, no matter how many sites you have or where they are located.
The Colt advantage
Colt’s IN Services are powered by our state-of-the-art Intelligent Network, which maximises performance and reliability for your business. Colt also offers you award-winning customer service with a single point of contact across 18 countries.
*Subject to country regulations