Please find support materials for the Colt Call Analyser tool below:
- User Guide (EN)
- External Product Description (Terms and Conditions)
- Notice regarding IN (Inbound) Calls - In some countries there may be duplicate CDRs to represent the 3 possible different components of charging for the call- eg. service charge/origination charges, revenue share and termination. This might mean the total number of minutes may be double or triple the actual minute amount due to this point.
For more support, please contact Customer Service Enquiries at https://www.colt.net/support/.
To give suggestions and feedback on the Call Analyser tool, please email CallAnalyser@colt.net.