The Technology and SME outlook for 2013


Colt understands that small and medium-sized enterprises (SMEs) are facing a number of future challenges. If you believe the recent predictions IDC have made about the future of the channel market in 2013, then SMEs will be the major driving force for growth in the months to come. Like other businesses, SMEs face issues like big data, storage, analytics and outsourcing, but in sharp contrast to major corporations, SMEs often do not enjoy the benefit of a dedicated IT department to deal with such pressing matters.

The rise of big data especially is an opportunity that has arisen for SMEs. With ever growing amounts of data that need to be stored, analysed and understood to ride the wave of growth and stay ahead of the competition, SMEs are put under pressure to come up with a solution that does not burst the IT budget, but benefits the business.

All this is happening at a time when SMEs are willing to spend more on IT, but at the same time plan to employ fewer IT staff, as a survey reveals. According to this survey, the majority of SMEs’ IT budget will be used to incorporate Bring-Your-Own-Device (BYOD) and cloud solutions into the already existing IT infrastructure.

This could therefore be a golden opportunity for managed service providers to tap into a growing market that is traditionally underserved. It would also be a mutual gain, as managed services would allow SMEs to reap the benefits of technology while avoiding to add more staff to their pay rolls.

SMEs have proven to be the backbone of many economies like Germany, where they play a key role and make up 99% of all enterprises and are responsible for 60% of employment. It therefore comes as no surprise that IDC predicts that 2013 will see the simplification of SME-in-a-box, including features such as analytics, processes and vertical solutions that will be delivered via the cloud.

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