We’re thrilled to share that Colt has been shortlisted as a finalist across multiple categories in two top awards for customer experience (CX) in the UK and Europe. Our performance in CX has been recognised in multiple categories and Colt will take part in the finals alongside many household names, across all industries.
The European Contact Centre and Customer Service Awards (ECCCSAs) are the largest customer service and contact centre awards programme hosted in Europe. Colt has made the final group in the following categories:
Most Effective Business Transformation Programme in Customer Service
Best Use of Customer Insight
Best Customer Experience Redesign
Best Innovation in Customer Service
Great Place to Work
At the UK Customer Experience Awards (UK CXA) – one of the largest and most credible of its kind in the world – Colt is a shortlisted finalist for:
Best B2B Customer Experience
Best Use of Insight and Feedback
Colt is proud to have been recognised across such a comprehensive range of CX areas. It’s testament to the hard work of all our employees and their commitment to putting the customer at the heart of everything we do here at Colt. Now, time for the teams to go for gold at the finals!