The future network and adapting to our new normal

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We have always believed in the importance of connectivity but could never have predicted the situation we find ourselves in today.

The dramatic and unexpected shift in how most of us are now working and living happened swiftly and is set to continue for the foreseeable future. A year ago, we wrote about what the future network might look like; with more employees working remotely and a greater reliance on cloud services. For many businesses, adapting to this has arrived a lot sooner than planned.

The past few weeks have seen some customers requesting 20 times their average data capacity with similar being requested for voice. We’re working closely with our partners in the telecommunications space to manage capacity and ensure all our customers continue to get what they need.

We too are navigating this shift. Our people, where possible, are working remotely. We had to scale this up quickly and it really hit home what we as an industry can enable today. It is impossible to know how this period will change how we all live and work. But now more than ever, the technology sector needs to band together to keep delivering in these trying times.

Flexibility is crucial. The situation is changing daily so we need infrastructure that can react in real-time to critical situations. Cloud Service Providers have been acting in this way for some time, but networks have now caught up and these two elements need to go hand-in-hand.

This wasn’t a future we ever imagined but densifying and reading our network for the cloud has meant we can react quickly to these new, ever-changing customer demands.

The telecommunications sector has always been transformational. Now we need to step up and help our staff and customers stay connected and manage a set of challenges that look very different to those they faced just six months ago.

Carl Grivner – CEO of Colt

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