With the rise of hybrid working models, flexible working time models that are implemented from home, in the office or other locations, the requirements for office space are changing. The trend is towards more retreat spaces for flexible collaboration. This makes it all more important to have a future-oriented service portfolio that ensures that clients receive the right services when renting their space. In order to offer its clients the best possible advice, BNP Paribas Real Estate (BNPPRE) invests in modern network services.
As a real estate services provider, BNPPRE keeps an eye on the trends and offers national and international clients in Germany comprehensive services in all phases of the life cycle of a property. The range of services in Germany includes the business areas Transaction, Consulting, Valuation, Property Management, Investment Management and Property development. BNPPRE employs 880 employees at eleven locations.
Full bandwidth for the optimal Customer Experience
“The customer experience is our first and foremost priority ,” says Markus Maas, Chief Information Officer/Chief Digital Officer (CIO/CDO) of BNPPRE in Germany. “Through our modern infrastructure, our clients benefit not only from sound advice, but also from a fast and smooth service.”
After all, a high-performance IT infrastructure is the basis for business-critical processes of the real estate experts, such as the communication with owners, tenants and suppliers, the creation of expos and the response to enquiries or invoicing. Reliability and flexibility of the network are therefore key criteria for the Chief Digital Officer. Since 2005, BNPPRE has relied on the fibre-optic network of Colt Technology Services.
In addition to the eleven BNPPRE locations in Germany, Colt provides the BNP Paribas Group worldwide with intelligent network services and voice services. A bandwidth capacity of up to two gigabits/s at the main locations, as well as optimisation for voice services, allows for efficient data management and ensures that BNPPRE is always available to its clients across borders and can implement orders quickly and securely.
“We have never regretted our choice. Colt convinced us with network services of the highest quality and stability. From the integration of our locations, including the installation of secure and high-performance Internet access to SIP trunking, for a reliable internal and external communication across all our offices. Colt offers us a reliable package of services that ensures our customers a flawless customer journey through our processes,” says a satisfied Markus Maas.