Need help or support?

For technical support, billing and account enquiries, please contact your local support team via phone or email.  Details can be found in the table below. You may also be able to manage your orders, services and tickets, quickly and easily online via Colt Online – register today.

Please ensure that you have the following information available:

  • for existing incidents – your incident (ticket) number
  • for technical enquiries – your circuit reference number, order number or service ID
  • for invoice or order enquiries – your OCN (customer) number